Emily Overall

Experience

• 

  Rockdale Country Club

  Apr 2015 - Aug 2016

  Golf Attendant/Receptionist

  Communicate with golfers ensuring their experience on the course is as pleasant as possible. Manage day to day activities in the clubhouse.

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  Brazos Valley Cavalry FC

  May 2017 - Aug 2017

  Game Day Operations Intern

  Motivate businesses and individuals in the community to attend and actively participate in promotions before and during the game. Manage local community appearances. Schedule and coordinate young fan involvement in on field games during half-time. Assist in scheduling and coordinating ceremonial kick.

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  Brazos Valley Bombers

  May 2017 - Aug 2017

  Game Day Operations Intern

  Seek new group and business contacts, print out tickets, and set up special ticket packages. Create a pleasant atmosphere on game day that correlates with the theme that night, plan community and on-campus events, and other activities as well. Assist full time staff in creating marketing themes for future events.

• 

  12th Man Foundation

  Aug 2017 - May 2018

  Ticketing Events Assistant

  Assist in all ticket sales, increase ticket sales, customer service, assist fans with any problems on game days, quickly learn multiple ticketing software programs, trouble shooting skills, ticket transactions, season ticket sales, run attendance reports.

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  Brazos Valley Bombers

  May 2018 - Aug 2018

  Marketing Intern

  •Create press releases, live twitter feeds, and various social media posts•Represent the organization in the community to encourage sponsors to be active at games and events•Communicate with season ticket holders, camp purchasers, sponsors and fans constantly to improve their experience•Manage/Supervise part-time interns during games, events, office hours, and local community appearances•Sought new group and business contacts, made sales calls, printed out tickets, and set up special ticket packages. Show less

• 

  Equalizer® Auto Glass Tools

  Aug 2018 - Aug 2019

  Marketing Specialist

  •Coordinate tradeshows, projects, demos, and customer appreciation events.•Represent the company at tradeshows and other events.•Utilize Adobe Photoshop, InDesign, and Illustrator to create, update, and print user guides, kit inserts, product labels, and more.•Analyze market data to determine what sales and what to promote.

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  Total Expert

  Aug 2019 - Mar 2020

  Marketing Content Coordinator

  • Coordinate customer requests across departments and actively problem solve throughout full process• Collaborate with digital content development team on creation, quality assurance and deployment of customer media files• Maintain customer request spreadsheets on a consistent cadence and follow up on outstanding questions/comments to & from customers• Submit tickets, track, and follow through on customer requested content items• Execute cross-functional projects while adhering to SLAs/turn-times and Total Expert’s standards for beautiful design• Complete quality check points both on marketing content submissions from customers and upon completion of importing content into Total Expert• Assist in processing customer branding changes, additions/removals of DBAs, and ensuring brand integrity throughout• Execute scoped projects (or larger/long-term projects) while ensuring current workload is being completed to standard• Ensure flawless communication with customer base (in-person, over the phone, email, and other digital communications)Qualifications: Show less

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  Placewise

  Feb 2021 - now

  •Work with top retailers to create exciting value propositions•Plan, build, and execute Marketing & CRM campaigns•Manage external marketing campaigns•Provide clients with deep analytical reports•Proactive in growing revenues from clients•Help with management of client apps and websites

  • Manager of US Performance

    Jul 2022 - now

  • Digital Performance Manager

    Feb 2021 - Jun 2022