Atithi Maharaj

Experience

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  XRBIA Developers

  Feb 2014 - Nov 2014

  Sales Executive

  Exceeded monthly goals and maintained brand value through outstanding service and assistance, actively listening to and engaging new customers, and providing the best solutions through quality problem-solvingEffectively utilized CRM software to manage customer interaction and sales information, ensuring accurate and up-to-date data for the analysis of reports, and implementation of new strategies for sales growth Engaged with empathy, good communication, and problem-solving skills to respond to customer inquiries and provide product information, resulting in a 25% increase in customer satisfaction and a 15% decrease in customer complaintsShowed resourcefulness in resolving customer issues on a timely basis, while utilizing a problem as an opportunity to upgrade, resulting in increasing company revenue by 10% Show less

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  Vastupurti associate

  Dec 2014 - Feb 2016

  Sales Manager

  Used analytical skills to manage CRM system and provided leadership and technical instruction to the sales team, resulting in a 50% increase in data accuracy and a 20% increase in productivity Thoroughly discussed the individual goals, objectives, finances, and needs of each client, and shared cost-effective solutions, following up on potential capitalization and upselling opportunitiesImproved client retention by 25% by patiently addressing concerns and questions, and identifying timely and effective resolutions Show less

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  Disha liharuka infra tech private limited

  May 2018 - Aug 2022

  Senior Sales Executive

  Executed a targeted cold-calling campaign, identifying and nurturing prospective clients, generating 100+ qualified leads and 5 new customer acquisitions Implemented new sales strategies and profound market research to increase revenue, resulting in a 15% growth in sales within the first yearCollaborated with other departments to ensure customer satisfaction, leading to a 10% improvement in customer retentionRecorded customer database into CRM Software, implementing data-driven strategies through oriented, technical knowledge and management skills that improved customer segmentation and resulted in a 10% increase in customer engagement Increased reported customer satisfaction rate by 20% in 4 months by providing thorough and engaged training on CRM software for new employees Show less

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  Halifax Regional Centre for Education (HRCE)

  Oct 2023 - Jun 2024

  Education Assistant

  Assisted students in integrating into the classroom and school setting by providing personalized support and ensuring a smooth transition, demonstrating strong communication and interpersonal skills.Supported students individually and in small groups, reinforced learning and retention of concepts, and applied patience and effective instructional techniques to improve understanding.Provided specialized assistance to students with special needs, fostering a supportive and inclusive environment.Monitored and reported student progress to the classroom teacher, maintained accurate records, and ensured clear communication regarding student development.Supervised students during various activities, including gymnasiums, laboratories, and field trips, ensured safety and engagement while maintaining a positive environment.Assisted with the operation of audio-visual and electronic equipment, such as projectors and tape recorders, enhancing classroom learning experiences.Supported the school library or office, assisted with administrative tasks, and contributed to the efficient operation of school resources.Monitored students during recess and noon hours, ensured their safety, resolved conflicts, and maintained a positive environment. Show less

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  Halifax Regional Centre for Education (HRCE)

  Sept 2024 - now

  Early Childhood Educator

  Foster positive relationships with children, parents, and staff by addressing concerns and providing timely solutions, ensuring a supportive environment.Engage children in activities by telling stories, teaching songs and preparing craftsManage conflict resolution by mediating disputes among children or addressing parental concerns, maintaining a calm and professional demeanor.Adapt quickly to the needs of children and families, demonstrating flexibility and a customer-first mindset.Document and track developmental progress and feedback, ensuring accurate and transparent communication with families.Attend staff meetings to discuss progress and problems of childrenProvide empathetic support to parents by listening attentively, understanding concerns, and offering constructive solutions. Show less