Andreas Aigner

Experience

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  Dataservice

  Jan 1987 - Jan 1992

  Software Developer

  Planned, created and implemented diverse software systems for several clients, among them the Austrian Business Agency, Schmalbach Lubeca and Eurest. This included writing Statements of Work and the associated quotations as well as accompanying all projects end-to-end.• Obtained an in-depth knowledge of IT security systems and cryptography

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  Freelance

  Jan 1990 - Dec 1997

  IT consultant

  Managed the computer network of the Austrian Business AgencyImplemented and managed computer networks (including writing software systems) at- Naeve Austria lighting systems- Dr. Michael Hiller, Attorney-at-law- Dr. Heinz Robathin, Attorney-at-law- Vienna City Marathon

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  Telenorma

  Jan 1993 - Dec 1994

  Project Manager and Assistant to MD

  Planned and implemented integrated IT systemAdvised board of directors on strategic matters (mission statement, international relations)• Significantly improved the response time for order execution and billing (>30%)

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  Bosch Telecom (formerly Telenorma)

  Jan 1995 - Dec 1997

  IT Manager

  Managed IT help desk (4 direct reports)Full budget responsibility (separate cost centre)• Planned and implemented change of network OS platform• Implemented roll-out of Intranet and Internet access solution• Significantly increased user satisfaction• 1997-2000 Member of Corporate Advancement Programme for high-potential managers

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  Bosch Telecom

  Jan 1998 - Dec 1999

  Programme Manager

  Managed an ERP roll out programme spanning five European countries (Italy, Spain, Switzerland, Belgium, Holland)• Localised content and technology• Finished project in time and under budget

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  Tenovis/Bosch Telecom

  Jan 2000 - Dec 2000

  IT Director Europe

  Led IT teams (6 direct, 20-25 indirect reports) in France, Italy, Spain, Switzerland, Austria, Belgium and Holland with full budget and planning/forecasting responsibility (> $5 million p.a.)• Planned and implemented IT separation from Bosch (hardware, software, networks) in seven countries• Implemented roll out of European WAN project VPN/IP, one of the first projects of its kind and size

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  Tektronix Communications

  Jan 2001 - Apr 2014

  Managed major telecommunication accounts: Implemented and supported multi-million-dollar mission-critical projects for leading telecommunication carriers in 10+ different European countries• Turned around and renewed four key accounts with disenchanted customers• Trained and mentored five newly-appointed PMs in Europe, East Asia and the US, who all went on to become highly successful.• Awarded Tektronix “Business Excellence Champion” in 2007• Nominated for “Employee of the Year” in 2002 Show less

  • Service Manager EMEA

    Jan 2010 - Apr 2014

  • Programme Manager EMEA

    Jan 2001 - Dec 2009
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  IPsoft

  Sept 2014 - Sept 2015

  Engagement Manager

  Managed a strategically important German key account•Ensured successful go-live after challenging transition project•Maintained customer satisfaction at highest level•Motivated customer to start negotiating contract extension after only three months

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  Quintiq

  Oct 2015 - Mar 2016

  Senior Project/Engagement Manager

  Managed a German key account for the Business Unit Rail and Aviation•Worked with partners and in-house personnel to move forward a stalled multi-million-Euro project•Significantly increased customer satisfaction

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  Empirix

  Mar 2016 - May 2018

  Programme Manager
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  Anritsu

  Jun 2018 - now

  Senior Project Manager