James Eby

Experience

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  US Army

  Feb 2012 - Jul 2018

  Earned recognition as the key decisionmaker in high-pressure combat zones. Orchestrated equipment, personnel, military resources, and facilities while coordinating work schedules, assignments, and shift briefings. Executed organizational missions while overseeing performance management, training/mentoring staff, and providing advisory and support to upper leadership. Cultivated staff engagement, morale, team building, and organizational culture.Surpassed KPIs while coordinating wrecker support logistics patrols over 12,000 milesDrove stakeholder satisfaction as keynote instructor to over 500 subordinates while simultaneously facilitating professional, technical, and operational safety training to several unitsAchieved zero casualties while serving as security support on 450+ combat logistical patrols in Iraq and AfghanistanEarned recognition for exemplary management of $3M+ equipment with no deficiencies, losses, or damagesElevated leadership’s insights into organizational drivers, trends, gaps, and opportunities for innovation via strategic analysis and detailed status and performance reporting regarding enterprise resources, equipment, and personnel Show less

  • Wheeled maintainer

    Oct 2006 - Jul 2018

  • Squad Leader

    Feb 2012 - Oct 2016
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  American Income Life Insurance Company

  Jul 2015 - Dec 2015

  Insurance Agent
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  Self Employed

  Dec 2015 - Aug 2016

  Firearms/tactical Instructor

  NRA Handgun, shotgun, Rifle instructor certified. Chief range safety officer.

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  SOUTHWEST INDIAN FOUNDATION, INC.

  Nov 2017 - Jul 2020

  Director

  Directed and trained staff to assist customers in all areas of Foundation operations while overseeing museum, gallery curation, and local artist and student programs. Led the established student art scholarship program, partnering with local art instructors to grow the program. Redesigned and refitted the museum with the largest Navajo Code Talker Exhibit in the Country. Collaborated with local historians to ensure accuracy in all exhibits and displays in the facility. Hosted tourists assisting them with questions and navigation of the facility, art gallery and museum areas.Increased sales for Southwest Indian Foundation 200%+ via retail and rental of event space and limited the loss the foundation made on the facility by over 50% in the first calendar year, making it profitable for the first time in ten yearsDrove leadership decision-making and organizational resource planning via preparation and delivery of monthly status reports to the CEO regarding operations and improvements to the facility Exceeded fundraising goals via organization of community-based events, which raised funds for improvements and general maintenance of the facility Show less

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  The Fallen Outdoors

  Feb 2019 - Mar 2021

  Pro Staff

  Developed and guided outdoor adventures for fellow veterans at a nonprofit organization dedicated to connecting heroes with supportive networks and fostering healthy lifestyles and valuable skills.Surpassed customer satisfaction KPIs though provision of exemplary service during trips and meticulous scouting of hunting and fishing areas and creation of strategic plans and itineraries Achieved exceptional safety ratings via development of contingency, risk mitigation, and security plans that included firearms safety training and defensive tactics/readiness in field environmentsEscalated fundraising via existing channels and self-created methods that drove in-kind and monetary donations (e.g., identified landowners willing to donate hunting tags or land access for hunting/fishing/hiking) Show less

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  Four Corners Welding & Gas Supply

  Jul 2020 - now

  General Manager

  Helm the overall operations and profitability of one of Southwest’s largest independently owned and operated industrial, welding, specialty, and medical gases distributors. Direct CNC machining, fabrication, and production functions while overseeing quality assurance, safety, financial, human resources, logistics, materials, procurement, lean manufacturing, equipment maintenance, sales, and marketing, including B2B initiatives.Surpass business development, account/prospect generation, and client retention objectives through cultivation of stakeholder (customer, supplier, vendor) relationships, provision of technical sales support, development and delivery of compelling customized sales and service proposals/RFPsCustomer service including upgrades and new product sales and on-site visits/reviews/meetingsCreated multiple sales initiatives that resulted in increased revenue and gross profit, developed key control program that resulted in significant reduction in expenditures in key and lock replacementIncreased productivity and process efficiencies while harnessing cost controls, strategic resource planning, and tactical budget management to hone operational agility while meeting product development and payroll requirements Show less