Carly C.

Experience

• 

  Milgram

  May 2014 - Sept 2015

  Document Imaging Coordinator

  • Entered customer data using the company’s in-house programs which allowed the Customs Specialists to complete their tasks in a timely manner • Assisted with a variety of administrative tasks including copying, faxing, scanning, and filing to improve organization • Provided on the job training for the company’s updated in-house program to five Customs Specialists which noticeably increased effective performance and capability

• 

  Burlington Golf & Country Club

  Apr 2015 - Jul 2020

  Server

  • Provided superior customer service in a fast-paced environment by communicating and listening effectively to club members and colleagues • Trained and provided leadership to over 10 new employees over three years by demonstrating best practices that assisted with successful integration and customer service

• 

  John Howard Society Peel-Halton-D

  Sept 2018 - Dec 2018

  Child and Youth Worker

  • Conducted research in order to modify one on one psycho-educational programming to fit the need of each youth and ensure a positive experience while fulfilling their extrajudicial sanctions• Handled confidential issues in a professional manner while completing documentation and report writing by following procedures and protocols which promoted a workplace culture of confidentiality and trust• Worked collaboratively with Halton Police and youths’ family to ensure the alignment of goals regarding extrajudicial sanctions Show less

• 

  ROCK Reach Out Centre for Kids

  Dec 2018 - Sept 2020

  Child and Youth Counsellor

  • Provided administrative and Health & Safety support by developing required documentation, report writing, safety & daily checklists, and medication management • Created a new Health and Safety inventory system and cleaning schedule using Excel to track COVID-19 PPE equipment and sanitization of high-touch areas • Delivered individual and group counselling and activities to youth ages 14-16 with varying mental health diagnoses to help develop effective personal and emotional management strategies• Applied interpersonal conflict management skills by demonstrating effective listening, patience, empathy and positivity to resolve conflicts and enable youths’ own skills Show less

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  ROCK Reach Out Centre for Kids

  May 2021 - May 2022

  • Managed the full-cycle recruitment process through the completing of candidate pre-screens, scheduling and participating in interview, verifying employment reference checks and coordination of offering process to ensure prompt onboarding• Provided employees and management with one-on-one confidential coaching with respect to performance issues, discipline, staff engagement and well-being with the aim of cultivating and maintaining positive employee relations• Actively participated in Health and Safety Committee to ensure and promote a safe workplace culture• Managed the safe return to work program by effectively communicating with all stakeholders in order toensure a successful return to work Show less

  • Human Resources Assistant

    Sept 2021 - May 2022

  • Human Resources Assistant

    May 2021 - Aug 2021
• 

  Miller Thomson LLP

  May 2022 - now

  Coordinator, Legal Talent