Himani Singh

Experience

• 

  EduKids

  Apr 2022 - Jul 2022

  Support Staff
• 

  Osmow's

  Aug 2022 - Apr 2024

  Crew Member

  -Delivered exceptional customer service and efficiently managed cash transactions.-Prepared and served food orders while maintaining quality standards and adhering to customer preferences.-Ensured food safety through regular temperature checks and upheld cleanliness and organization standards.

• 

  CNE

  May 2023 - Sept 2023

  Gaming Assistant

  -Established exceptional customer service by engaging customers in friendly conversation, providing clear explanations of gaming procedures, and anticipating their needs throughout their gaming experience.-Resolved conflicts and disputes among customers by actively listening to their concerns, applying problem-solving skills to find swift and fair resolutions, and following established protocols to maintain a positive gaming atmosphere.-Actively participated in teamwork by collaborating effectively with fellow dealers to ensure smooth gaming operations, communicating openly to address challenges, and offering support during busy periods to meet customer needs efficiently. Show less

• 

  Canada's Wonderland

  May 2024 - now

  Food Safety Supervisor

  -Performed thorough inspections of 65+ restaurants and food premises each week.-Communicated and worked closely with all area managers, restaurant supervisors, and thedirector to maintain appropriate O. Reg. 493/17 regulations-Collaborated with Ecolab, Everclean, and York Region Public Health by inspecting all foodpremise locations-Educate and coach staff on food safety protocols, fostering a culture of awareness and adherence to best practices.-Generate detailed reports for stakeholders, highlighting audit findings, recommendations, and opportunities for improvement. Show less