Madalyn Johnson

Madalyn Johnson

Technical Writer

Followers of Madalyn Johnson142 followers
location of Madalyn JohnsonMontevallo, Alabama, United States

Connect with Madalyn Johnson to Send Message

Connect

Connect with Madalyn Johnson to Send Message

Connect
  • Timeline

  • About me

    Technical Writer

  • Education

    • Governors State University

      -
      M. A. Human Relations Services

      Minor School Counseling.

    • Scarritt College

      1976 - 1980
      B.A. Behavioral Science

      Activities and Societies: Member of the theater group, Sect. Dorm Council, member of The Tower yearbook staff, and the Campus publicity committee. Minor Religion.

    • Governors State University

      1980 - 1985
      Master's degree in Human Relaltions Services Counselor Education/School Counseling and Guidance Services
  • Experience

    • Spherion Technology

      Mar 1993 - Aug 2003
      Technical Writer

      Provided technical writing , editing, and reviewing services to a variety of bussiness related to software, training, business processes, and user manuals. Established and maintained weekly status meeting minutes for multi departmental projects. Created and updated workflows and overview documents.; Responsible for working with Spherion’s clients consulting on business applications related to software, training and productivity. Provided the following services for clients:Wrote and maintained technical and end user documents for custom applications.Created, updated and edited user guides, technical manuals, and training manuals.Developed document standards and templatesCreated and maintained application specification, documentation, and project plans.Created and maintained application specification, documentation, and project plans.Wrote quick reference guides and job aidesDocumented process flows to accommodate end user needs.Wrote and maintained requirement documents, design specifications, test plans, test scripts (with assistance from programmers), and procedures for Windows/GUI testing. Show less

    • Compuware Corporation

      Dec 2003 - May 2008
      Technical Writer

      Wrote business processes applying style standards, documented procedures for the Financial Market Operations, and business requirements for various business areas. Developed workflows that included screen representations, process flow charts with swim lanes. Created business area workflow manuals that included process steps, handoffs, controls, performance measures, and application profiles.

  • Licenses & Certifications

    • Substitute Teacher