Madalyn Johnson

Experience

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  Spherion Technology

  Mar 1993 - Aug 2003

  Technical Writer

  Provided technical writing , editing, and reviewing services to a variety of bussiness related to software, training, business processes, and user manuals. Established and maintained weekly status meeting minutes for multi departmental projects. Created and updated workflows and overview documents.; Responsible for working with Spherion’s clients consulting on business applications related to software, training and productivity. Provided the following services for clients:Wrote and maintained technical and end user documents for custom applications.Created, updated and edited user guides, technical manuals, and training manuals.Developed document standards and templatesCreated and maintained application specification, documentation, and project plans.Created and maintained application specification, documentation, and project plans.Wrote quick reference guides and job aidesDocumented process flows to accommodate end user needs.Wrote and maintained requirement documents, design specifications, test plans, test scripts (with assistance from programmers), and procedures for Windows/GUI testing. Show less

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  Compuware Corporation

  Dec 2003 - May 2008

  Technical Writer

  Wrote business processes applying style standards, documented procedures for the Financial Market Operations, and business requirements for various business areas. Developed workflows that included screen representations, process flow charts with swim lanes. Created business area workflow manuals that included process steps, handoffs, controls, performance measures, and application profiles.