Disha Kavlle

Disha Kavlle

Operations Executive

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location of Disha KavlleMumbai, Maharashtra, India

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  • Timeline

  • About me

    Crewing Officer (Operations)

  • Education

    • The School of Excellence

      2017 - 2018
      Post graduate diploma in Travel,Tourism and Hospitality Management Tourism and Travel Services Management
    • Yashwantrao Chavan Maharashtra Open University

      2012 - 2015
      Bachelor's degree Interior Design B
    • Rachana Sansad's Academy of Architecture, 278, Shankar Ghanekar Marg, Prabhadevi, Mumbai -400025.

      2012 - 2015
      BSc-Interior Design Interior Design
    • IATA Training

      2019 -
      IATAA/UFTAA Consultancy Travel tourism and Aviation management
  • Experience

    • WOW Holidays (World of Wonders Travel Pvt. Ltd.)

      May 2016 - Dec 2016
      Operations Executive

      As a tourism professional with a background in destination management, I have a proven track record of creating unforgettable experiences for travelers around the globe. In my role, I collaborated closely with clients to design bespoke itineraries, coordinate logistics, and deliver seamless events and excursions. My passion for hospitality and attention to detail ensured that every aspect of the guest experience exceeded expectations. Drawing on my expertise in local culture, attractions, and accommodations, I consistently provided tailored solutions that delighted clients and enhanced their journeys. My tenure in destination management has equipped me with invaluable skills in customer service, project management, and destination marketing, making me a valuable asset in any hospitality or tourism-focused role. Show less

    • Tamarind Global

      Mar 2018 - Sept 2018
      India Operations Executive

      Being and Expert in Indian tourism, events, and hotel management industry, I have had the privilege of contributing to the vibrant tapestry of experiences that define our cultural landscape. With a focus on creating memorable events and enriching hospitality experiences, I've honed my skills in crafting immersive journeys for travelers and orchestrating seamless events that leave a lasting impression. Through my past roles, I've embraced the diverse and dynamic nature of the industry, fostering collaborations, and delivering unparalleled service that celebrates the essence of Indian hospitality. Show less

    • IRISreps

      Sept 2018 - Jan 2019
      Operations Executive

      As a professional with a background in collaborating indirectly with tourism boards and destination companies, I bring a unique perspective to the table. Through my past roles, I've contributed to initiatives aimed at promoting destinations, fostering sustainable tourism practices, and enhancing visitor experiences. By leveraging my expertise in areas such as marketing, community engagement, or strategic partnerships, I've played a pivotal role in shaping the narrative of diverse destinations and driving positive outcomes for both stakeholders and travelers alike. Show less

    • KNK Ship Management

      Oct 2019 - May 2021
      Logistics Coordinator-Operations (Tugs)

      Organized and coordinated crew movements, including travel arrangements, visa processing, and accommodation bookings for seafarers. Ensured timely and cost-effective travel arrangements while adhering to company policies and industry regulations. Facilitated crew mobilization and demobilization processes for tug operations, ensuring smooth transitions between onshore and offshore assignments. Managed crew rotations to maintain vessel staffing levels and operational continuity. Maintained accurate crew records, including passports, seafarer documents, and medical certificates, ensuring compliance with international maritime regulations. Prepared and submitted necessary documentation for visa applications, work permits, and crew clearances in accordance with port requirements. Liaised with crew members, vessel managers, and travel agencies to coordinate crew movements, address travel-related inquiries, and resolve logistical issues promptly. Collaborated with internal departments to align crewing activities with vessel schedules, crew availability, and project requirements. Developed contingency plans and protocols for emergency crew repatriation, evacuation, and medical assistance during crisis situations or unforeseen events. Provided support and assistance to crew members and their families in times of emergencies, demonstrating empathy and professionalism. Established and maintained relationships with travel agencies, airlines, hotels, and other service providers to negotiate favorable terms and ensure quality services. Monitored travel expenses, analyzed cost data, and implemented cost-saving initiatives to optimize travel budgets and maximize operational efficiency. Generated reports on crew movements, travel expenses, and performance metrics to track key indicators, identify trends, and make data-driven decisions for process improvement. Analyzed travel data, resource allocation, and performance evaluation. Show less

    • Anglo-Eastern

      May 2021 - Sept 2023
      Assistant Marine Personnel Officer-Operations

      Assisted in the post recruitment and selection procedures of marine personnel for various vessels, ensuring compliance with company policies and industry regulations. Managed crewing documentation, including contracts, certificates, and medical records, maintaining accurate records and ensuring timely renewal. Coordinated crew changes, including travel arrangements, visa processing, and accommodation, to facilitate smooth transitions between rotations. Liaised with crewing agencies and seafarers to address inquiries, resolve issues, and provide support throughout their employment cycle. Prepared crewing reports, including crew lists, manning projections, and budget forecasts, to support decision-making and resource allocation. Supported the onboarding process for new crew members, conducting orientations and familiarization sessions to ensure adherence to safety protocols and operational procedures. Collaborated with other departments, such as operations, HR, and finance, to align crewing activities with organizational goals and priorities. Participated in audits and inspections to assess compliance with industry standards, identifying areas for improvement and implementing corrective actions as needed. Contributed to the development and implementation of crewing policies, procedures, and best practices to enhance efficiency and effectiveness in crew management. Assisted in special projects and initiatives to improve crewing operations, such as software implementations, process enhancements, and training programs. In my role as an Assistant Marine Crewing Operations Officer, I played a vital role in supporting the overall crewing function, ensuring the availability of qualified personnel to meet operational requirements while upholding the company's commitment to safety, quality, and regulatory compliance. Show less

    • Suntech Crew Management Pvt. Ltd.

      Sept 2023 - Apr 2024
      Fleet Personnel Executive (Crewing)-Operations

      Managed end-to-end crewing operations for multiple vessels, ensuring timely and efficient crew rotations for multiple vessels within the ship management company's fleet. Conducted crew planning and scheduling to meet vessel requirements while optimizing crew costs, including sourcing, screening, and interviewing candidates. Coordinated crew rotations, assignments, and repatriations, optimizing manpower allocation and maintaining adequate staffing levels for vessel operations. Liaised with crewing agencies, training centers, and maritime authorities to facilitate crew recruitment, certification, and training requirements. Prepared crew deployment plans, crew lists, and related documentation for vessel operations, ensuring accuracy and compliance with contractual obligations. Monitored crew performance, conduct, and welfare, addressing any issues or concerns promptly and proactively. Managed crew payroll, allowances, and benefits to ensure timely and accurate processing. Maintained crew records, certifications, and documentation in compliance with industry standards and regulatory requirements. Assisted in the development and implementation of crewing policies, procedures, and initiatives to enhance operational efficiency and crew satisfaction. Participated in audits, inspections, and compliance checks related to crewing operations, collaborating with internal and external stakeholders to address findings and implement corrective actions. Maintained comprehensive crew databases and records, ensuring accuracy and compliance with industry standards.Prepared crew deployment documents, including contracts, visas, and travel arrangements. Managed crew welfare initiatives, including resolving grievances, providing support during emergencies, and promoting a positive onboard culture. Collaborated with vessel managers, superintendents, and other stakeholders to address crewing-related challenges and ensure seamless vessel operations. Show less

    • MSC Mediterranean Shipping Company

      May 2024 - now
      Crewing Officer-Operations
  • Licenses & Certifications

    • Azamara cruises online sales programme

      Royal Caribbean Group
    • Certified sales specialist for hotels from J.W Marriott - Hotel of Excellence

      JW Marriott
    • GDS training Amadeus - level 1

      Amadeus India
    • Cruise professional Hurtigruten Heroes Participation Programme

      Hurtigruten Group
    • Celebrity Cruises International online sales programme

      Royal Caribbean Group
    • Royal Caribbean International online sales programme

      Royal Caribbean Group
    • Certificate Canada specialist agent

      Destination Canada
    • Certified professional programme for Avis Car renting facility

      AVIS
    • Aussie specialist agent

      Tourism Australia
    • Certified Ambassador Programme for According Group of hotels

      AccorHotels
    • Certified South Africa Specialist & South African Experiences Specialist

      South Africa Business Process Offshoring
    • Certified Spanish B2 (level 4)

      Hispanic Horizons