
Disha Kavlle
Operations Executive

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About me
Crewing Officer (Operations)
Education

The School of Excellence
2017 - 2018Post graduate diploma in Travel,Tourism and Hospitality Management Tourism and Travel Services Management
Yashwantrao Chavan Maharashtra Open University
2012 - 2015Bachelor's degree Interior Design B
Rachana Sansad's Academy of Architecture, 278, Shankar Ghanekar Marg, Prabhadevi, Mumbai -400025.
2012 - 2015BSc-Interior Design Interior Design
IATA Training
2019 -IATAA/UFTAA Consultancy Travel tourism and Aviation management
Experience
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WOW Holidays (World of Wonders Travel Pvt. Ltd.)
May 2016 - Dec 2016Operations ExecutiveAs a tourism professional with a background in destination management, I have a proven track record of creating unforgettable experiences for travelers around the globe. In my role, I collaborated closely with clients to design bespoke itineraries, coordinate logistics, and deliver seamless events and excursions. My passion for hospitality and attention to detail ensured that every aspect of the guest experience exceeded expectations. Drawing on my expertise in local culture, attractions, and accommodations, I consistently provided tailored solutions that delighted clients and enhanced their journeys. My tenure in destination management has equipped me with invaluable skills in customer service, project management, and destination marketing, making me a valuable asset in any hospitality or tourism-focused role. Show less

Tamarind Global
Mar 2018 - Sept 2018India Operations ExecutiveBeing and Expert in Indian tourism, events, and hotel management industry, I have had the privilege of contributing to the vibrant tapestry of experiences that define our cultural landscape. With a focus on creating memorable events and enriching hospitality experiences, I've honed my skills in crafting immersive journeys for travelers and orchestrating seamless events that leave a lasting impression. Through my past roles, I've embraced the diverse and dynamic nature of the industry, fostering collaborations, and delivering unparalleled service that celebrates the essence of Indian hospitality. Show less

IRISreps
Sept 2018 - Jan 2019Operations ExecutiveAs a professional with a background in collaborating indirectly with tourism boards and destination companies, I bring a unique perspective to the table. Through my past roles, I've contributed to initiatives aimed at promoting destinations, fostering sustainable tourism practices, and enhancing visitor experiences. By leveraging my expertise in areas such as marketing, community engagement, or strategic partnerships, I've played a pivotal role in shaping the narrative of diverse destinations and driving positive outcomes for both stakeholders and travelers alike. Show less

KNK Ship Management
Oct 2019 - May 2021Logistics Coordinator-Operations (Tugs)Organized and coordinated crew movements, including travel arrangements, visa processing, and accommodation bookings for seafarers. Ensured timely and cost-effective travel arrangements while adhering to company policies and industry regulations. Facilitated crew mobilization and demobilization processes for tug operations, ensuring smooth transitions between onshore and offshore assignments. Managed crew rotations to maintain vessel staffing levels and operational continuity. Maintained accurate crew records, including passports, seafarer documents, and medical certificates, ensuring compliance with international maritime regulations. Prepared and submitted necessary documentation for visa applications, work permits, and crew clearances in accordance with port requirements. Liaised with crew members, vessel managers, and travel agencies to coordinate crew movements, address travel-related inquiries, and resolve logistical issues promptly. Collaborated with internal departments to align crewing activities with vessel schedules, crew availability, and project requirements. Developed contingency plans and protocols for emergency crew repatriation, evacuation, and medical assistance during crisis situations or unforeseen events. Provided support and assistance to crew members and their families in times of emergencies, demonstrating empathy and professionalism. Established and maintained relationships with travel agencies, airlines, hotels, and other service providers to negotiate favorable terms and ensure quality services. Monitored travel expenses, analyzed cost data, and implemented cost-saving initiatives to optimize travel budgets and maximize operational efficiency. Generated reports on crew movements, travel expenses, and performance metrics to track key indicators, identify trends, and make data-driven decisions for process improvement. Analyzed travel data, resource allocation, and performance evaluation. Show less

Anglo-Eastern
May 2021 - Sept 2023Assistant Marine Personnel Officer-OperationsAssisted in the post recruitment and selection procedures of marine personnel for various vessels, ensuring compliance with company policies and industry regulations. Managed crewing documentation, including contracts, certificates, and medical records, maintaining accurate records and ensuring timely renewal. Coordinated crew changes, including travel arrangements, visa processing, and accommodation, to facilitate smooth transitions between rotations. Liaised with crewing agencies and seafarers to address inquiries, resolve issues, and provide support throughout their employment cycle. Prepared crewing reports, including crew lists, manning projections, and budget forecasts, to support decision-making and resource allocation. Supported the onboarding process for new crew members, conducting orientations and familiarization sessions to ensure adherence to safety protocols and operational procedures. Collaborated with other departments, such as operations, HR, and finance, to align crewing activities with organizational goals and priorities. Participated in audits and inspections to assess compliance with industry standards, identifying areas for improvement and implementing corrective actions as needed. Contributed to the development and implementation of crewing policies, procedures, and best practices to enhance efficiency and effectiveness in crew management. Assisted in special projects and initiatives to improve crewing operations, such as software implementations, process enhancements, and training programs. In my role as an Assistant Marine Crewing Operations Officer, I played a vital role in supporting the overall crewing function, ensuring the availability of qualified personnel to meet operational requirements while upholding the company's commitment to safety, quality, and regulatory compliance. Show less

Suntech Crew Management Pvt. Ltd.
Sept 2023 - Apr 2024Fleet Personnel Executive (Crewing)-OperationsManaged end-to-end crewing operations for multiple vessels, ensuring timely and efficient crew rotations for multiple vessels within the ship management company's fleet. Conducted crew planning and scheduling to meet vessel requirements while optimizing crew costs, including sourcing, screening, and interviewing candidates. Coordinated crew rotations, assignments, and repatriations, optimizing manpower allocation and maintaining adequate staffing levels for vessel operations. Liaised with crewing agencies, training centers, and maritime authorities to facilitate crew recruitment, certification, and training requirements. Prepared crew deployment plans, crew lists, and related documentation for vessel operations, ensuring accuracy and compliance with contractual obligations. Monitored crew performance, conduct, and welfare, addressing any issues or concerns promptly and proactively. Managed crew payroll, allowances, and benefits to ensure timely and accurate processing. Maintained crew records, certifications, and documentation in compliance with industry standards and regulatory requirements. Assisted in the development and implementation of crewing policies, procedures, and initiatives to enhance operational efficiency and crew satisfaction. Participated in audits, inspections, and compliance checks related to crewing operations, collaborating with internal and external stakeholders to address findings and implement corrective actions. Maintained comprehensive crew databases and records, ensuring accuracy and compliance with industry standards.Prepared crew deployment documents, including contracts, visas, and travel arrangements. Managed crew welfare initiatives, including resolving grievances, providing support during emergencies, and promoting a positive onboard culture. Collaborated with vessel managers, superintendents, and other stakeholders to address crewing-related challenges and ensure seamless vessel operations. Show less

MSC Mediterranean Shipping Company
May 2024 - nowCrewing Officer-Operations
Licenses & Certifications

Azamara cruises online sales programme
Royal Caribbean Group
Certified sales specialist for hotels from J.W Marriott - Hotel of Excellence
JW Marriott
GDS training Amadeus - level 1
Amadeus India
Cruise professional Hurtigruten Heroes Participation Programme
Hurtigruten Group
Celebrity Cruises International online sales programme
Royal Caribbean Group
Royal Caribbean International online sales programme
Royal Caribbean Group
Certificate Canada specialist agent
Destination Canada
Certified professional programme for Avis Car renting facility
AVIS
Aussie specialist agent
Tourism Australia
Certified Ambassador Programme for According Group of hotels
AccorHotels
Certified South Africa Specialist & South African Experiences Specialist
South Africa Business Process Offshoring
Certified Spanish B2 (level 4)
Hispanic Horizons
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