Jaikumar Selvaraj

Jaikumar Selvaraj

Technical Support Engineer

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location of Jaikumar SelvarajChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Senior Manager | PMP Certified | Product/Platform Development & Delivery | Agile & Waterfall Methodologies | Automation | Cross-Functional Team Management | Process Standardization| Broadband, Video & Audio Technology

  • Education

    • Periyar University

      1999 - 2004
      M.Sc software Engineering (Intergrated) Computer Software Engineering 1st Grade
  • Experience

    • Sutherland Global Services Ltd

      Sept 2004 - Dec 2006
      Technical Support Engineer

      Severed as a Technical support engineer for Symantec Products including Norton Antivirus, Symantec Ghost boot, Symantec System recovery products etc..

    • Scientific Atlanta

      Jul 2007 - Mar 2009
      Test Engineer

      Responsible for E2E testing using the test strategies and test methodologies.• Customer-OI-Brazil, NETServicos-Brazil, VOO-Belgium, CASEMA/ZiggoNL

    • Cisco

      Apr 2009 - Nov 2015

      As a Product owner Responsible for gathering the requirements & deliberation of the requirement to development team for development.Creation & cleanup of Backlogs, sprint planning, Sprint Retro, Customer interaction & Product delivery. As a Quality Manager / Lead responsible for the below topics • Responsible for managing the Quality team, Quality deliverables, Quality Assurance & Control,Quality Audits(Internal Auditor) EOTR, Defect Metrics, RTM, Test Suite, Test execution & ATP.• Customer - Astro–Malaysia, Mega cable, UNE – LATM, SBB– Serbia, TLC – Argentina Show less

      • Project Manager

        Apr 2012 - Nov 2015
      • Product Owner / Quality Manager/ Quality Delivery lead

        Apr 2009 - Jul 2012
    • Vantiva Broadband & Video

      Dec 2015 - now

      Current responsibility includes PMO execution/Monitoring & control for all NPI(64 projects) & maintenance R&D projects for Video (Linux, OTT), Broadband (RDK, Homeware) in Vantiva specific for R&D. Having a proven 10+ years Program/Project management experience delivering projects within Quality , Cost & Schedule. Identifying the gaps & addressing them in a proactive approach , minimizing reactive approach. Responsible to scale up automation Framework & scripts with Automatics , improving efficiency & quality across organization.Responsible for process improvement & process unification w.r.t process, tools and methodologies. Show less >Leadership: Proven ability to lead and inspire cross-functional teams to deliver complex programs and initiatives on time, within scope, and on budget. Executing strategic plans & Transformation that align with organizational goals and drive business value. Excellent communicator, Results oriented, Stakeholder Management across internal and external organizations & customers from Europe, Asia Pacific (APAC), LATM, & North America. >Budget management: Strong financial acumen and experience managing program budgets, forecasting, and tracking expenses, & identifying opportunities for cost savings.>Expertise in Risk &,Change management, Vendor management, contracting with vendors, Defining KPI, monitoring performance & ensuring compliance with contractual obligations, Cross-functional collaboration.>Agile methodology, Safe, Lean Agile technique implementation & Transformation, Sprints , Scrum, Scrum of Scrum , PI planning / Retro, Sprint retrospectives, PI / Product Backlog, Continuous improvement/ Self improvement, CI/CD. >Implementation of right governance model & KPI’s, setting up the right monitoring & Control process & follow ups.> Responsible for Program/Platform/Project strategy, Road Map.> Audio & Video technology expertise- Android Platform/Products/Projects- Pure OTT, DTV for NPIs, Android Letter migration, maintenance, Linux platforms, encoding, transcoding, streaming & delivery, to ensure optimal video quality & user experience. Certification for Google, Netflix, Amazon, Dolby, HDMI/HDCP, & maintenance projects, including OTT, Linux products (DVB-C/S), Android, Android letter migration, Middleware DTV/TV stack, security CAS, content management, VOD, PVR, CDN, CDS, add-insertion, Catchup TV, cloud streaming, APP integration, TR069, AC3, AAC, Dolby Digital Plus>Telecommunication & cable expertise-GPON Fiber/Ethernet/DSL, Cable Platform & projects, involving Products-WIFI Routers,Home/IOT gateway,Mesh,Repeaters/Extenders,Cable Modem& Docsis 3.1,3.0,2.1 Show less

      • Senior Manager @ Vantiva Broadband & Video

        Nov 2024 - now
      • Senior Program Manager

        Jun 2023 - now
      • Senior Program Manager

        Dec 2015 - Jun 2023
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      May 2020
  • Honors & Awards

    • Awarded to Jaikumar Selvaraj
      Technicolor Awarded for successful Customer Acceptance, influencing customer mind set Technicolor Connected home India private limited. May 2018
    • Awarded to Jaikumar Selvaraj
      Technicolor Awarded for successful Delivery and deployment of Project Technicolor Connected home India private limited. Sep 2016
    • Awarded to Jaikumar Selvaraj
      CISCO awarded as “Intensely focusing customer award” Cisco System India private limited Apr 2015
    • Awarded to Jaikumar Selvaraj
      CISCO awarded as “Intensely focusing customer award” Cisco System India private limited Nov 2014
    • Awarded to Jaikumar Selvaraj
      Cisco and Megacable Customer awarded for intense focus and involvement during successful deployment and Field issues support Cisco System India private limited Jul 2014
    • Awarded to Jaikumar Selvaraj
      CISCO awarded as “Intensely focusing customer award” Cisco System India private limited Feb 2014
    • Awarded to Jaikumar Selvaraj
      Cisco awarded for “On time delivery of Release/Customer defect handling skills for products across customers”. Cisco System India private limited Sep 2013