Greg Newberry

Experience

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  Senior Market Sales

  Jan 2019 - Jan 2020

  PC Support Specialist

  PC Support Specialist I - Omaha, NE● Provide first-level contact and problem resolution for all users with hardware,software and applications problems (Windows and Mac)● Provide remote support to users located off-site via phone and screen share● Diagnose and resolve technical hardware (workstations, notebooks, scanners,phones, copiers, printers, etc.) and software issues● Coordinate and relocate user workstations and telecom equipment when needed

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  Interac

  Mar 2020 - Sept 2020

  English Teacher

  ● Prepared lesson plans and activities for daily lessons● Interacted with and provided opportunities for students to practice Englishoutside of the classroom● Assisted students with Japanese school lunch and other general event setup

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  NEI Global Relocation

  Aug 2021 - Nov 2021

  Application Analyst

  ● Provide help desk support for in-house relocation management software● Collaborate locally and remotely with colleagues to discuss team direction andgrowth● Support software lifecycle by assisting with quality assurance tasks, outlining testcases, devising, or acquiring test data, executing test cases to identify defectsprior to production● Perform global data changes and data imports from SQL databases

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  Costco Wholesale

  Jun 2022 - now

  Front End Assistant

  ● Assist cashier and Costco members with loading/unloading and organizing carts● Ensuring that the register area is kept clean, well-maintained, and organized● Address and following up on all customer queries