Gabriella A.

Experience

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  SCO Family of Services

  Dec 2014 - Oct 2016

  Bridges to Health Quality Improvement Specialist

  • Conducted case record audits and special investigations.• Maintained tracking, organizing and trend analysis of data related to program performance and client outcomes using key performance indicators.• Spearheaded and provided program-wide trainings aimed at improving program performance and documentation compliance.• Facilitated team meetings for high risk youth and youth preparing to dis-enroll from the program.

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  SCO Family of Services

  Dec 2016 - Oct 2018

  Bridges to Health Health Care Integrator

  • Developed and administered the individualized health plan (IHP) according to mandates established by SCO Family of Services, the Administration for Children’s Services (ACS), and the New York State Office of Children and Family Services (OCFS). • Linked the youth and family/caregiver to any and all identified services during enrollment as well as post enrollment, including but not limited to, medical and mental health services. • Monitored and evaluated, in tandem with the waiver service provider (WSP) management team, the assigned WSP’s work with the enrolled youth towards goals established in the youth’s IHP and the corresponding detailed service plan (DSP). • Consulted with the youth and family/caregiver weekly on the appropriate provision of services. • Participated in the overall quality management of the B2H waiver program. • Maintained case records in accordance with SCO Family of Services, ACS and OCFS mandates. Show less

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  Coalition for Hispanic Family Services

  Nov 2018 - May 2020

  Preventive Case Planner

  • Conduct frequent face-to-face contacts in the home/office as required by the program model to monitor each child in a family for risk and safety. • Document monthly risk and safety assessment for each child in the family matrix under the age of 18. • Assess and refer children and families to supportive and concrete services, i.e. mental health, substance abuse, housing services, financial assistance, legal aid, etc. • Refer children and families to substance abuse and/or mental health services based on the individual needs of the family members.• Work with the Administration for Children’s Services (ACS) and other community service providers to ensure the timely delivery of appropriate services.• Complete progress notes, family assessment service plans (FASPs), psycho-socials, and other required reports and documents.• Attend court hearings and meetings with ACS personnel as needed. Show less

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  Job Corps

  May 2020 - Jun 2021

  Career Transition Specialist at Delaware Valley Job Corps Center

  My job responsibilities included developing and implementing strategies to achieve graduation vocational goals, building effective relationships with local and regional corporations, non-profit organizations, government agencies, and with community partners to identify employment opportunities, and to promote Delaware Valley Job Corps Center's qualified students, graduates, and alumni. • Completed telephone interviews and e-mail correspondence to prospective employers to determine their employment needs.• Assisted students, graduates, and former enrollees with securing employment in their field of training.• Provided career coaching, including seminars and workshops, on interviewing techniques and job search skills.• Ensured the up-to-date maintenance of the Career Transition Services database and student records in accordance with company policies, government regulations, and accreditation standards.• Communicated compliance requirements to students and other staff as appropriate.• Demonstrated knowledge of, and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Labor (DOL), Department of Education (DOE), and the U.S. Department of Agriculture (USDA). Show less

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  Equus Workforce Solutions

  Jun 2021 - Apr 2022

  Business Services Coordinator

  • Generated specific candidate pool for career opportunities through evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.• Utilized writing, editing and proofreading skills to produce engaging and error-free content.• Facilitated job seeker interviews with prospective employers, obtain feedback from both parties, and adjust employment strategies, if necessary. • Performed complete assessment of job seeker's education, skills and work history to identify detrimental factors. Show less

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  State of New Jersey

  May 2022 - now

  Division of Child Protection and Permanency Investigator 1/Family Service Specialist 2

  • Investigates cases involving alleged institutional child abuse/neglect by employees, licensed/certified professionals, or authorized vendors or out of home caretakers. • Interviews witnesses to obtain accurate and comprehensive supporting documentation relative to alleged violations by individual(s) or organization(s).• Develops methods of investigation to comply with applicable statues and regulations.• Prepares reports of investigational activities containing facts, findings, conclusions, and recommendations. • Prepares correspondence. • Acts as a witness and testifies for the state before grand juries, courts of law, administrative hearings, and other judicial bodies.• Reviews correspondence relating to inquiries and prepares draft of replies consistent with applicable laws, rules, regulations, orders, and relevant documentation for review and approval.• Prepares and assists in the preparation of legal documents for review and further processing.• Participates in the execution or serving of legal documents such as administrative warrants, subpoenas, orders, and notices.• Conducts surveillance at all hours to establish patterns of conduct and detect violations of law.• Identifies, collects, and preserves physical evidence obtained during the course of an investigation.• Reviews and analyses information contained in records and documents maintained by individuals, business, financial or governmental entities to determine departure from acceptable practices.• Participates in joint investigations and/or surveillance with other departments or other law enforcement agencies.• Monitors compliance of joint agency-controlled activities and institutes enforcement action on any violations noted.• Maintains confidentiality with investigations.• Utilizes cameras, radios, and other investigative equipment and analyzes the information gathered through their use.• Maintains records and files relevant to investigatory matters. Show less