Lindie Hess

Experience

• 

  Crown Equipment Corporation

  Oct 2013 - Nov 2015

  Supervisor

  ·Organize and assign work, instruct, guide and assist employees in the safe performance of their work.·Coordinate the activities of assigned work center and take necessary action to assure performance goals are met.·Provide leadership, direction, and training for employees in assigned work center.·Anticipate, analyze, and diagnose production problems to coordinate corrective actions.·Maintain conformance with Company policies and procedures and issue discipline when necessary.·Lead and/or support the implementation of improved manufacturing processes using Lean methodology and tools.·Approve weekly employee payroll hours and appraise performance. Show less

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  Priority Payment System South

  Nov 2015 - Mar 2017

  Administrative Sales

  -Responsible for providing support to the sales representatives in the field and deals with customers or prospects who contact the company sales department.- Demonstrate attention to detail so that the correct information is recorded accurately and issue clear instructions to other departments of the business. -Interpersonal skills to deal with customers and collaborate with other departments in the company. -Successfully processes expense reports, coordinating the submission of proposals, planning meetings. -Tracking sales progress, troubleshooting minor technical problems, maintains department database records, and serves as a liaison between traveling sales representatives and staff based in the home office. -Handle customer inquires, complaints, billing questions and service requests. -Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management to improve the process. Show less

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  Crown Lift Trucks

  Mar 2017 - now

  - Responsible for maximizing the sales of forklifts, Crown Insite products, and warehouse products - Seek new businesses and continue to grow existing accounts - Analyze opportunities, identify key personnel, and develop strong business relationships. - Consult and problem solve to enhance the Company’s position in existing and target accounts.- Develop a territory management plan to maximize time with customers.- Develop sales strategies, proposals, and forecasts. - Develop and conduct product demonstrations and sales presentations. - Prepare quotations and customer correspondence. Show less

  • Sales Manager

    Feb 2023 - now

  • Account Manager

    Feb 2020 - now

  • Account Representative

    Feb 2019 - Feb 2020

  • Customer Service Sales Representative

    Dec 2017 - Feb 2019

  • Sales Representative

    Mar 2017 - Dec 2017