Stepan Marchenko

Experience

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  Alfa-Bank Ukraine

  Jan 2021 - Feb 2022

  Financial Services Representative

  - Assisted clients in understanding various financial products and services offered by the institution.- Built and maintained strong relationships with clients by addressing their inquiries and concerns promptly and professionally.- Processed account openings, closings, and maintenance requests accurately and in compliance with regulatory requirements.- Reviewed client accounts regularly to identify opportunities for additional products or services that aligned with their financial objectives.- Participated in team meetings and training sessions to share insights, exchange best practices, and enhance overall team performance. Show less

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  Al Pa Cones

  May 2023 - Oct 2023

  Assistant Manager

  - Cash Handling: Operating the POS system, managing cash transactions, and ensuring financial accuracy.- Inventory Management: Monitoring stock levels, ordering supplies, and organizing inventory.- Staff Training and Supervision: Training new employees, overseeing staff during shifts, and creating schedules.- Customer Relations: Providing excellent customer service, addressing inquiries and complaints.- Food Preparation: Assisting with cooking and ensuring quality and consistency.- Operational Support: Supporting daily operations, maintaining health and safety standards, and improving workflow efficiency. Show less

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  The Grenadier Cafe

  Apr 2024 - Jun 2024

  Assistant Manager

  - Managed multiple food carts and trucks in High Park, including inventory control and setup.- Provided on-the-spot support to staff during busy periods and addressed inventory shortages or equipment issues.- Organized space efficiently to optimize workflow and customer experience.- Acted as cashier or cook during peak hours, ensuring smooth operations.- Assisted staff with breaks and rotations as needed.- Conducted end-of-day cash reconciliation and prepared for the next day's operations. Show less

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  83 Indian Rd

  May 2024 - Jul 2024

  Superintendent

  - Administration: Responding to all emails on a daily basis, including communications from the Toronto Government and tenants.- Maintenance and Repairs: Performing regular maintenance, handling repairs, and coordinating with external contractors for specialized work.- Tenant Relations: Serving as the primary point of contact for tenants, addressing their concerns, and ensuring their needs are met promptly.- Building Operations: Overseeing the day-to-day operations of the building, including waste management, safety inspections, and common area upkeep.- Emergency Response: Being available for emergencies, ensuring quick and effective resolution of any issues that arise, and maintaining safety protocols. Show less

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  Hazetown Vapes E Cigarette & Vape

  May 2024 - Nov 2024

  Key Holder

  - Sales Management: Engaging with customers to understand their needs, providing product recommendations, and ensuring a high level of customer satisfaction.- Inventory Control: Monitoring stock levels, ordering new inventory, and organizing products to maintain a well-stocked and tidy store.- Store Organization: Maintaining the cleanliness and aesthetic appeal of the shop, creating attractive displays, and ensuring a welcoming environment.

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  Williamsford Pie Company

  Aug 2024 - now

  Senior Operations Coordinator