Mohamed Idris

Experience

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  Habib Information Technology

  May 2005 - Jun 2007

  Implementation Consultant

  As a Technical and Functional Consultant, I played a pivotal role in bridging business needs with IT solutions. My responsibilities included engaging with stakeholders to gather and analyze business requirements, ensuring a thorough understanding of their needs and objectives. I designed and configured technical solutions, overseeing the installation, customization, and integration of software systems to fit seamlessly within the existing IT infrastructure.I provided expert functional consulting, guiding stakeholders on how software solutions aligned with business processes and best practices. My role also involved creating comprehensive technical and functional documentation, including system specifications, user guides, and process workflows. I developed and delivered training programs for end users, ensuring effective system utilization, and provided ongoing support to resolve issues.System testing, performance monitoring, and change management were key aspects of my role, ensuring systems met functional requirements and performed optimally. I managed project planning activities, defined project scope and timelines, and facilitated resource allocation. Additionally, I continuously identified opportunities for system enhancements and process improvements, proposing solutions to drive ongoing efficiency and effectiveness. Show less

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  Saudico Electronic Systems

  Jul 2007 - Mar 2008

  OPERA PMS Customer Support Engineering & DBA

  As an IT Specialist, I was responsible for the installation and design of Oracle databases, ensuring they were tailored to support hotel operations efficiently. I managed and executed regular backup procedures to safeguard data security and facilitate recovery. My role involved analyzing the specific IT needs of hotels to provide customized solutions, including overseeing the installation and configuration of Opera PMS (Micros-Fidelio) Property Management System software.I conducted comprehensive training sessions for end users on the Opera PMS to ensure optimal utilization and provided ongoing support to resolve any issues and maintain smooth operations. Additionally, I acted as an application developer and system analyst, utilizing Oracle Developer 6i, 9i, and 10g to develop and refine systems that met the application requirements of the hotels. Show less

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  ALMASSA HOTELS

  Apr 2008 - Mar 2009

  IT Manager

  As IT Manager for Al-Massa and Ramada Hotels, I was responsible for overseeing IT operations across 30 hotels, encompassing 5,600 rooms in Makkah, Madinah, and Al-Hada. I ensured the seamless operation and security of computer hardware, maintaining high performance standards and addressing any issues promptly. My role involved managing accurate inventory records for all hardware, software, and manuals, and ensuring that all software functions without errors, meeting performance specifications.I prepared and submitted detailed monthly reports on system performance and operational issues, as required by the Controller. Additionally, I analyzed IT requirements to develop and implement tailored solutions that supported hotel operations. Regular backups were performed to safeguard data integrity and ensure business continuity, underscoring my commitment to maintaining operational resilience and efficiency. Show less

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  Luxury Goods Trading Company

  Apr 2009 - Jun 2024

  Supply Chain & IT Manager

  As a seasoned Supply Chain and IT Manager, I effectively developed and implemented strategic annual plans, focusing on prioritization and resource allocation to enhance operational efficiency. I built and refined analytics, systems, and data management capabilities, establishing and monitoring key performance indicators (KPIs) to drive performance and achieve organizational goals. I adeptly managed inventory, performed stock adjustments, and created optimized work processes within the supply chain department, ensuring a seamless flow of goods and proactive risk management.In my IT management role, I ensured the reliable operation and security of computer hardware across 32 jewelry showrooms, maintaining meticulous inventory records of hardware, software, and related documentation. I oversaw the functionality and performance of all software, promptly addressing any issues and preparing detailed monthly reports on system performance. I executed regular data backups to safeguard business continuity and analyzed evolving IT needs to provide tailored solutions. Show less