Nisha R

Experience

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  Dinas Kebudayaan & Pariwisata Kota Bandung

  Aug 2020 - Nov 2020

  Social Media Internship
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  Freelance

  Feb 2022 - now

  Event Organizer

  - Handling all matters relating to VIP guests and the needs of VIP guests.- Oversee and facilitate all aspects of event and meeting planning from vendor negotiations, event registration, and post event reporting.

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  Starlink Managemant

  Dec 2022 - now

  Talent Scouting

  - I have several tasks such as searching for talent.- Handle the end-to-end recruitment process for talent Starlink Management.- Looking for potential content creators to join Starlink Management.- I achieved the target of 60 talents per day and 40 talents per month joining Starlink Management.

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  IFortepay

  Feb 2023 - now

  Merchant Relation Officer

  - Handle End-to-End Sales Process: Manage the complete sales cycle, including pitching iFortepay’s solutions to potential merchants, onboarding new clients, and closing deals to secure partnerships.- Develop Monthly Merchant Pipeline: Create and maintain a pipeline of new merchants each month, ensuring a steady flow of new business opportunities.- Maintain Merchant Transactions: Oversee and maintain transaction volumes for both existing and new merchants, ensuring consistent and smooth payment processes.- Build and Maintain Strong Relationships: Foster strong, lasting relationships with merchants to ensure their satisfaction with iFortepay’s services and solutions.- Provide Ongoing Support: Act as the primary point of contact for merchants, addressing any issues or concerns they may have and providing timely solutions.- Monitor Merchant Performance: Regularly review merchant performance and transaction data, providing insights and recommendations to help merchants optimize their payment processes.- Collaborate with Internal Teams: Work closely with sales, product development, and customer support teams to ensure seamless service delivery and merchant satisfaction.- Conduct Merchant Training: Provide training and guidance to merchants on how to effectively use iFortepay’s platform and services.- Gather and Provide Feedback: Collect feedback from merchants on their experience with iFortepay and relay it to internal teams to improve products and services. Show less