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Kareem Eita

Kareem Eita

Assistant Store Manager

Followers of Kareem Eita62 followers
location of Kareem EitaCary, North Carolina, United States

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  • Timeline

  • About me

    Technical Support Manager at AutoLeadStar

  • Education

    • University of North Carolina at Greensboro

      -
      Computer Science

  • Experience

    • Cook Out Restaurants

      Sept 2015 - Dec 2017
      Assistant Store Manager

      - Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.- Lead and manage 12+ staff members during high volume hours while being responsible for sales, labor and service for the branch.

    • Triangle Family Dentistry

      Dec 2017 - Dec 2019
      Information Technology Support Specialist

      - Provide On-Site and remote IT support for all Triangle Family Dentistry offices.- Communications with all office managers to solve problems and maintain the flow of the office.- Administer support for a range of hardware and software issues on a daily basis.

    • WalkMe™

      Dec 2019 - Oct 2021
      Technical Product Support

      - Troubleshoot and resolve a broad range of technical issues while providing a high level of customer service.- Communicate with various departments within the company to ensure a smooth and excellent experience for the customer.- Frequent use of jQuery, CSS, and API commands to assist customer's through email, live chat or screen-share calls.

    • AutoLeadStar

      Aug 2021 - now
      Techincal Support Manager

  • Licenses & Certifications

    • CPR (CPR)

      American Heart Association
      Jan 2018
      View certificate certificate

    • ServSafe Manager

      National Restaurant Association
      Sept 2015