Joseph Kurian

Experience

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  Cognizant

  Apr 2007 - Jun 2018

  Project Manager

  • Reporting risks, issues and dependencies• Drafting weekly, monthly and quarterly reports and sharing the same with the client• Delivering development and maintenance activities• Providing leadership during development/maintenance incidents • Executing metrics & SLA reporting for development and maintenance efforts• Liaising regularly and formally between Customer • Ensuring compliance to security and processes for Customer • Closely monitoring the SLA performance / related data and communicating to the relevant stakeholders• Managing and coordinating forecasting & invoicing for the project and the account Show less

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  UST Global

  Jul 2018 - Oct 2023

  Program Manager

  • Driving the end-to-end delivery of milestone as per commitment and in alginment with the 90 days plan• Administering progress against the plan, the resource plan and budget in line with business objectives• Confirming that the project meets the agreed business customer requirements• Verifying that the project follows the change control process for any changes to timescales, cost or requirements• Ascertaining effective collaboration between all teams & individuals involved in delivery including BA, Architects, Developers and Testers teams• Managing risks, assumptions, issues and dependencies proactively; ensuring that these are identified, mitigated or escalated as necessary Show less

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  Equifax Analytics Private

  Nov 2023 - now

  Tech Program Manager

  • Communicating effectively with Business to identify needs, and suggesting areas for improvement in internal processes along with possible solutions• Defining project scope, goals & deliverables that support business goals in collaboration with senior management and stakeholders• Define PI deliverables and committing PI goals, Documenting all of the project dependencies and Risks• Conducting client interaction for requirement gathering, risk assessment, finalization of technical specifications and discussions for effort/ cost/ time estimation and client coordination and reporting• Providing post-implementation, application maintenance and enhancement support to the client with regard to the software application; ensuring all solutions are scalable, extensible & available from architecture standpoint• Identifying change requirements; defining change strategy and plan, organization impact & change readiness assessment, risk assessment & action planning, communication interventions, stakeholder management• Driving monthly service reviews & evolution forums with client & leadership, integration with project counterparts including proactive problem management, daily change calls & incident management Show less