Saurabh Grover

Experience

• 

  Munjal Castings,Ludhiana

  Jun 2011 - Jul 2011

  Summer Internship

  - Organized and maintained accurate financial records through journal and purchase voucher preparation.- Developed skills in debit and credit note preparation to ensure proper accounting and financial management.- Conducted bank reconciliation activities with Bank of Baroda to ensure financial statement accuracy.- Analyzed stock information and summarized key findings to enhance the understanding of inventory management.- Participated in team meetings and collaborated with colleagues to achieve company goals and objectives.- Demonstrated attention to detail, accuracy, and a strong work ethic to contribute to a successful summer internship. Show less

• 

  HDFC Bank

  Oct 2012 - now

  - Focus on achieving customer acquisition, retention, and cross-sales by promoting bank products and services to customers- Ensure compliance with regulatory requirements and participate in audits to ensure satisfactory results- Train all tellers on various banking processes and procedures- Authorize all cash and non-cash financial transactions processed by the Counter- Ensure proper cash management procedures are followed in accordance with the bank policies and procedures- Prepare fortnightly suspense reports and file Suspicious Transaction Reports (STRs) as and when required- Manage the day-to-day operations of the Counter and ensure it is closed out in a timely manner Show less - Conduct routine transactions according to established guidelines- Accept retail and Forex deposits and provide cash withdrawals to customers- Ensure cash holding is within prescribed limits and take corrective actions if necessary- Process electronic fund transfers and demand drafts/money orders for customers- Detect fraudulent transactions by complying with regulatory framework and monitoring customer transactions for suspicious activity- Assess customer needs and recommend new products and services- Ensure efficient banking operations and meet sales targets- Achieve high customer satisfaction by meeting delivery and service quality standardsnorms. Show less

  • Manager

    Jul 2024 - now

  • Deputy Manager

    Oct 2017 - Jul 2024

  • Assistant manager (Head Teller)

    Oct 2012 - Oct 2017