Amanda Priest

Experience

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  UC Merced Yablokoff-Wallace Dining Center

  Aug 2012 - Apr 2015

  Student Supervisor

  Act as a leader at all times in the facility. Model appropriate behavior for fellow employees to emulate and set an example as to what the standards of service are in the dining facility. Ensure the efficient and complete work performance of all student employees. Maintain a safe and clean dining environment. Ensure personal cleanliness of the student employees by washing hands, wearing hats or hairnets, as well as proper uniform. Set the tone of a warm and friendly atmosphere for customers. Be a positive role model to encourage a pleasant and efficient working atmosphere. Ensure all areas run smoothly by monitoring workflow. Help to train new employees, coordinators, and supervisors. Promote and maintain a positive attitude towards management and management’s policies. Watch the attendance and punctuality of the student workers. Motivate, counsel, and help other employees. Actively listen and encourage input from student workers and customers. Use a cohesive approach to management and supervision. Ensure excellent front-line customer service at Cashiering. Show less

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  The Highlands Consulting Group LLC

  Jun 2014 - Aug 2014

  Intern

  • Worked with the Highlands team to prepare for and execute multi-day workshops with more than 40 participants• Led immediate customer feedback technology implementation via text polling during the workshops• Recorded and communicated key decisions and highlights from workshops• Analyzed event survey data and past surveys converting results into meaningful charts

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  Climate Earth

  Jul 2014 - Jul 2014

  Market Researcher

  Completed Online Marketing List including company name, business type, and industry for Marketing department. Now more targeted marketing campaigns can take place where they could not before.

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  Yablokoff Wallace Dining Center

  Apr 2015 - Dec 2015

  Student Manager

  • Interviewed and hired 100+ student employees each semester• Led orientations and location-specific training for all Dining Services student employees • Managed the Dining Services Student Leadership Program• Secured daily revenue deposits (between $100 and $1500) and counted cash floats ($200) and the safe ($1800) daily• Surveyed customers and communicated feedback with management team• Designed and implemented new marketing materials for the Yablokoff-Wallace Dining Center• Maintained front-of-the-house presentation in Dining Center at all times Show less

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  The Highlands Consulting Group LLC

  Feb 2016 - Dec 2021

  Consultant

  Founded in 2002, The Highlands Consulting Group LLC offers a full spectrum of management consulting services, including feasibility analysis, procurement support, change management, process redesign, training, organizational development and project management.In her role at Highlands Consulting, Ms. Priest has worked on projects for multiple state agencies, providing a range of services including business process analysis, organizational health assessment, and strategic planning. She has extensive experience drafting, creating, administering, and analyzing surveys in addition to presenting summary results. Ms. Priest has excellent written and verbal communication skills, and is comfortable speaking with stakeholders at the technical, end user, and executive levels. Show less

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  Self-employed

  Jul 2017 - now

  Real Estate Investor