Vijeta Solanki

Vijeta Solanki

Followers of Vijeta Solanki578 followers
location of Vijeta SolankiDeutschland

Connect with Vijeta Solanki to Send Message

Connect

Connect with Vijeta Solanki to Send Message

Connect
  • Timeline

  • About me

    Junior IT Portfolio Manager at HelloFresh

  • Education

    • Delhi University

      -
      Bachelor of Arts (B.A.) German Language and Literature 75%
    • Berlin School of Business & Innovation (BSBI)

      -
      Global MBA
    • SILVER BELLS INSTITUTE FOR HIGHER EDUCATION PANIPAT ROAD, SHAMALI (MZN.)

      -
      Science
  • Experience

    • AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

      Jan 2016 - Feb 2021

      -Independently managed executive escalations directed to senior executives and Jeff Bezos.-Continuously monitored all escalation data for both new and resolved items identifying anything ambiguous in nature.-Contributed to team projects and coordinated with various stakeholders on daily basis.-Assisted with process-related training of team members. Acted as facilitator and mentor to designated individuals as required globally.-Contributed to Kaizen activities and process improvement initiatives. Weniger anzeigen -Analyzed business trends of buyers/sellers, evaluated them on potential risk, and studied them for abuse/risk patterns.-Conducted in-depth data analysis and took necessary actions to contain abuse/risk and reduced potential loss to Amazon.-Independent judgment, problem-solving, and analytical skills were used to authenticate customers and complex transactions.-Assisted in the development and monitoring of key risk indicators (KRIs) that are mapped to various risks to determine elevations in risk and proactively implement risk mitigation measures.-Worked on weekly reports of the team’s misses and shared them with the manager. Weniger anzeigen

      • Escalations Specialist

        Apr 2020 - Feb 2021
      • Risk Management

        Jan 2016 - Jan 2020
    • SAP

      Jul 2021 - Jun 2022
      Cloud Success Services Business Office: Intelligence & Customer Coverage

      -Owned end-to-end lead management process utilizing SAP Lead Platform, enhancing sales efficiency.-Recognized as an expert for the lead management process.-Coordinated with regional heads (EMEA, MEE & APAC) and line of service teams for efficient customer nomination processing.-Maintained customer data in SAP CRM, ensuring accuracy and accessibility.-Assisted with monthly KPI reporting and monitored program performance metrics.-Assisted in process optimization, enhancing efficiency.-Maintained and updated the ‘Lead Management’ dashboard for informed decision-making. Weniger anzeigen

    • HelloFresh

      Sept 2022 - now
      Junior IT Portfolio Manager

      -Manage multiple SaaS solutions concurrently, ensuring their successful delivery within agreed-upon timeframes and budgets.-Serve as a trusted liaison between Finance, Procurement, and IT to facilitate informed decision-making and manage finances.-Identify legacy IT-related SaaS charges and work to mitigate redundant items based on the data.-Align with the Finance team and internal stakeholders to monitor the budget for respective SaaS solutions.-Evaluate and submit the monthly budget file for all IT-related SaaS solutions to the Finance team.-Assess the current internal demand for different SaaS solutions by collecting input from various stakeholders using JIRA.-Work on projects related to cost and SaaS usage optimization for all services. Weniger anzeigen

  • Licenses & Certifications

    • A2 and B1 Level certification in German Language

      Max Mueller Bhavan, New Delhi
      Jan 2015