Mohammed Chowdhury

Experience

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  Mayo Clinic

  May 2001 - Aug 2001

  Application Developer

  Gained valuable experience in developing and maintaining healthcare applications, focusing on system performance and data reliability. Developed a Java application that monitored database properties and server availability, ensuring accurate reporting and optimal system reliability—a crucial skill set for managing patient data collection systems in the healthcare domain.

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  British Sky Broadcasting

  Jan 2005 - Dec 2005

  Software Engineer

  Enhanced WAP-Based Application Development: Developed advanced WAP (Wireless Application Protocol) based applications for the Sky interactive platform, improving user experience on interactive television.End-to-End Solution Implementation: Implemented complete end-to-end solutions that provided internet-style features on television through the Sky platform, ensuring seamless integration and functionality.Web-Based Content Management System Development: Developed a web-based content management system to support dynamic content updates, enabling customer-facing propositions to remain current and engaging.R&D Project Collaboration: Worked on a research and development project for a business portal on Sky Interactive, contributing to innovative solutions and new functionalities for website owners on interactive television.Team Collaboration and Communication: Demonstrated strong interpersonal and communication skills while working in a team environment, ensuring effective collaboration and successful project outcomes. Show less

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  TV Express Limited

  Dec 2005 - Dec 2008

  Software Engineer

  Web Application Development: Developed and maintained web applications based on clients’ functional requirements, ensuring robust and scalable solutions.CMS Development: Designed, developed, and maintained an in-house content management system, improving the efficiency of content updates and management.Service-on-Demand Application Development: Developed service-on-demand applications for an interactive TV platform, integrating internet sites with British Sky Broadcasting’s e-business portal.System Administration and Security: Managed and updated system servers (Windows, Linux) and enforced system security protocols, ensuring the integrity and availability of services.Project Management and Technical Documentation: Managed multiple projects simultaneously and maintained technical documentation up to company standards, demonstrating strong organizational and documentation skills. Show less

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  Digita Interactive Limited

  Jan 2009 - Jun 2018

  Co-founder & Technical Lead

  Leadership: Directed the engineering team in developing customized software solutions tailored to client needs. Applied technical expertise to ensure high-quality outcomes, driving innovation and excellence within the team.Application Development: Supported the engineering team in both frontend and backend development as needed, utilizing a broad technical skillset. Focused on UI/UX development, API integrations, and system optimizations, enhancing the overall functionality and performance of the software solutions.Customer Onboarding: Successfully managed customer onboarding, deployment, and support processes. Ensured seamless transitions and provided comprehensive support to maximize customer satisfaction and system adoption.Vertical Solutions: Spearheaded the development of applications for various industries, including hotels, real estate, pharmaceuticals, retail, and e-commerce. Delivered industry-specific solutions that addressed unique challenges and requirements, showcasing versatility and deep industry knowledge.Client Interaction: Acted as the primary contact for clients throughout the project lifecycle. Maintained strong relationships, facilitated clear communication, and ensured client expectations were met or exceeded. Provided expert guidance and support to foster trust and collaboration.Project Management: Oversaw project management from initial requirements gathering to final delivery. Utilized Agile methodologies to manage timelines, resources, and deliverables efficiently. Ensured projects were completed on time, within scope, and to the highest quality standards, demonstrating strong organizational and leadership skills. Show less

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  Web.com

  May 2018 - Dec 2021

  Senior Technical Consultant

  API Development & Integration: Collaborated closely with the engineering and product teams to develop APIs and integrate third-party services. Employed Agile methodologies to iteratively design, test, and refine APIs, ensuring seamless integration and enhanced functionality that meets business needs efficiently.UI/UX Development: Partnered with front-end developers to design and implement intuitive onboarding UI/UX for new customers. Leveraged Agile principles to continuously gather feedback, make iterative improvements, and deliver user-friendly interfaces that improve customer experience and streamline onboarding.Maintenance & Optimization: Managed the maintenance and continuous optimization of the business directory. Implemented updates and enhancements to ensure the platform remained efficient, reliable, and capable of meeting evolving business requirements.Cross-Functional Collaboration: Facilitated seamless communication between product and engineering teams to develop comprehensive software solutions. Applied Agile methodologies to ensure timely project completion and adherence to high-quality standards, fostering an environment of collaboration and innovation.Customer Onboarding & Support: Provided technical support during the customer onboarding process, ensuring new users had a seamless experience. Addressed technical issues promptly and offered solutions to optimize the onboarding journey, contributing to higher customer satisfaction and retention rates.Development and Testing: Demonstrated strong programming skills by writing code in PHP Frameworks, JavaScript, MySQL to test API integrations and suggest customizations, enhancing the overall functionality and performance of the applications. Show less

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  Newfold Digital

  Dec 2021 - Apr 2024

  Partnership Operations Manager, Technology and Developments

  Product Management: Customized and managed products for channel partners and stakeholders, ensuring tailored solutions that meet specific needs and enhance user satisfaction.Product Team Collaboration: Worked closely with internal and external product development teams using Agile methodologies to ensure the quality performance of tools and services, optimizing the sales portal and enhancing customer satisfaction.Product Monitoring & Quality Assessment: Proactively monitored and managed successful provisioning of channel partner sales, assessed quality at all levels of the channel relationship, and implemented improvements.AI-featured Project: Worked with a cross-functional team to implement AI features for DIY website build services, including suggesting domain names, headlines, and short descriptions, enhancing the user experience, and automating content creation.Strategic Partnership Deployment: Collaborated with channel revenue leadership to deploy new UK and international partnerships, contributing to channel growth and expanding market reach.KPI Reporting & Performance Management: Provided comprehensive management reporting on KPIs, set objectives for customer service teams, and maintained excellent performance levels through effective time and resource management within an Agile framework.Programming & API Integration: Wrote code in PHP, JavaScript, NodeJS, and MongoDB to test API integrations and suggest customizations, enhancing the functionality and performance of products.Project Management & Documentation: Led cross-functional projects, ensuring thorough documentation and clear communication to efficiently align stakeholders and meet project goals. Show less