Kimberly Collier

Experience

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  Childrens Medical Center of Dallas

  Mar 2008 - Jun 2013

  Oversight of daily operations for three service lines in the ambulatory setting across two campuses. Management of 62 FTE’s (2 Clinic Managers, 1 Project Manager, 15 physicians). Strategic program planning, development and growth of services Capital, Budget and Fiscal responsibilities  Human Resource functions (Interviewing, Hiring, Disciplinary Actions, Staffing and Training) Monitors and maintains compliance with all regulatory agencies Communication and teambuilding efforts between staff, physicians and other departments Conflict management and problem solving as needed. Promotion of Service Excellence and efficiently resolved concernsSuccesses:  Just Culture Certified 2012 Tier I Employee Opinion Survey 2010-present. Cochlear Implant Program New Model and Expansion 2011-12 Otolaryngology Referrals: Reduced time from receipt to appointment from 3 months to 2 days. Otolaryngology clinic visits increased by 15% from 2011-2012, increased surgical cases at Legacy site by 40 % Opened new Southlake clinic in 2011 Patient Education Templates built for Otolaryngology for Epic Development of Nursing Telehealth Protocols for Otolaryngology in 2011 Chair of Telehealth Steering Committee 2011-12 Service Excellence Member 2011 Interim Manager for Sleep Center (Clinic and night time studies) 2011-12 Show less Oversight of daily operations for 17 Operating Rooms Management of 102 FTE’s (5 OR managers) Multiple Service Line Management (Otolaryngology, Opthamology, Orthopedics, Neurology, Urology, Cardiology, General Surgery, Trauma, Plastics, Craniofacial, Transplants, Dental) Capital, Budget and Fiscal responsibilities ($6 million budget) Human Resource Functions Conflict Management and problem solving Promotion of Service Excellence and efficiently resolved concerns Reviewing, creating and maintaining compliance of departmental policies Facilitation of multiple management and committee workgroups Quality Improvement and Risk Management activities (FMEA, Root Cause Analysis, Sentinel Events) Curriculum development, training and competencies for new OR managersSuccesses: Improved vacancy rate from 28% to 7% in 8 months 2008 budget 9% under budget Oversight of Periop 101 internship Jan / June 2008 Successful accreditation for Joint Commission, HCFA, and CMS surveys 2008-2009 Magnet status awarded Jan 2009 Show less

  • Practice Adminsitrator

    Aug 2009 - Jun 2013

  • Director Operating Room

    Mar 2008 - Aug 2009
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  United Surgical Partners International, Inc

  Jul 2013 - Aug 2020

  Director of Nursing
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  UT Southwestern Medical Center

  Aug 2020 - now

  Director of Surgical Services, OSC & Endoscopy