Kennedy McSherry

Kennedy McSherry

Seasonal Sales Associate

Followers of Kennedy McSherry1000 followers
location of Kennedy McSherryAtlanta Metropolitan Area

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  • Timeline

  • About me

    Service-Centered Operations Leader | Expertise in Training, Process Optimization, and Customer Satisfaction | Driving Team Success and Operational Excellence

  • Education

    • Georgia Southern University

      2013 - 2017
      Bachelor of Arts (BA) International/Global Studies

      Activities and Societies: Sigma Lambda Gamma, Residence Hall Association, Sexual Assault Student Educators, University Conduct Board Topical emphasis in Cultures, Societies and TraditionsRegional emphasis in Latin America and the Caribbean Thesis in Cultural GeographyMinor in Spanish

  • Experience

    • Cole Haan

      Oct 2015 - Jan 2016
      Seasonal Sales Associate
    • Apple American Group LLC

      Jan 2016 - May 2017
      Server
    • B&D Burgers

      Aug 2017 - Dec 2017
      Server
    • OrthoFi

      Jan 2018 - Dec 2018
      Eligibility Coordinator

      - Verified patient insurance benefits and eligibility for orthodontic services by communicating directly with insurance companies to obtain necessary information about patient coverage, benefits, and pre-authorizations required for treatments.- Maintained a 97% accuracy rate while verifying 60+ patient records each day- Collaborated with another coordinator to build a database of dozens of insurance companies and their procedures to increase the efficiency of the entire department

    • Waffle House, Inc.

      Jan 2019 - May 2021

      - Exceeded performance targets in sales by an average of 10% monthly by creating systems to increase employee efficiency, thereby increasing the number of customers served- Reduced employee turnover by 16% over 9 months by creating a positive and engaging environment and cultivating open communication with employees- Remained courteous and calm at all times, even during moments of intense customer displeasure While in this position, I went to Waffle House University (the final part of management training) and won Top Waffle. This means I was ranked #1 overall (academically and peer/instructor evaluations) in my class of 35. I also won the Peer Award, which means my peers ranked me #1.I was also trained with a district manager, rather than a unit manager. This allowed me to work in 8 of the 10 Waffle Houses in Colorado and gain a better understanding of Waffle House operations.

      • Unit Manager

        May 2019 - May 2021
      • Management Trainee

        Jan 2019 - May 2019
    • Hilton

      Jun 2021 - Aug 2022
      Restaurant Manager

      - Enhanced customer experiences by curating special events, daily specials, and various promotions- Consistently controlled labor costs, staying under budget by 5-12% weekly through accurate forecasting and staffing shifts based on productivity- Collaborated with other departments to redesign the restaurant's menu, providing customers with more options and improving the restaurant's profitability

    • Rosati’s Pizza & Sports Pub

      Aug 2022 - Dec 2023
      General Manager

      - Oversaw 65 hourly employees and 3 salaried managers in a high-volume, full-service restaurant- Built a monthly Profit and Loss Tracker spreadsheet to verify and track revenue and expenses day to day, ensuring budget adherence in various categories- Developed a comprehensive training program to ensure uniform customer experiences across staff- Coordinated and managed events to enhance customer experiences and drive revenue growth

    • Two Eggs! Breakfast and Lunch

      Jul 2024 - now
      Assistant General Manager
    • Restaurant Rebel

      Oct 2024 - now
      Blogger
  • Licenses & Certifications

    • ServSafe Manager

      ServSafe
    • Process Data from Dirty to Clean

      Google
      Nov 2025
      View certificate certificate
    • Prepare Data for Exploration

      Google
      Sept 2025
      View certificate certificate
    • Ask Questions to Make Data-Driven Decisions

      Google
      Jan 2025
      View certificate certificate
    • Foundations: Data, Data, Everywhere

      Google
      Jan 2025
      View certificate certificate
    • ServSafe Alcohol

      National Restaurant Association
      Jun 2025
    • ServSafe Allergens

      National Restaurant Association
      Jun 2025
  • Volunteer Experience

    • Regional Director

      Issued by Sigma Lambda Gamma National Sorority, Inc. on Apr 2024
      Sigma Lambda Gamma National Sorority, Inc.Associated with Kennedy McSherry
    • Beta Zeta Chapter Advisor

      Issued by Sigma Lambda Gamma National Sorority, Inc. on Aug 2022
      Sigma Lambda Gamma National Sorority, Inc.Associated with Kennedy McSherry
    • Chairwoman of the Collegiate Representative Committee

      Issued by Sigma Lambda Gamma National Sorority, Inc. on Jul 2016
      Sigma Lambda Gamma National Sorority, Inc.Associated with Kennedy McSherry