Joséphine D'Estève

Experience

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  Lexington Company AB

  Jul 2015 - Aug 2015

  Sales Business Development

  --- Home collection and clothing company ---▪ Catalogue redesign for the new collection▪ Catalogue translation from English to French▪ Solicitation and visit of numerous distribution channels to implant the brand in the French market

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  The Desk

  Jun 2016 - Jul 2016

  Communication & PR

  ▪ Events organisation (press conferences): reception venue researching, telephone follow-up, e-mailing▪ Reception of participants (journalists, parliamentarians...), badge preparation and distribution▪ Translation of articles (English/Spanish to French) for press releases

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  Plan International Brasil

  Jul 2017 - Dec 2017

  Communication and translation in an international NGO

  ▪ Translations from Portuguese to French and English▪ Organisation of the Media Bank▪ Storytelling (search of stories to be used in the fundraising campaigns and translation of the stories)▪ Assistant during the BIAAG [Because I´m a Girl] movement launched in October 2017▪ Customer service: answer to all the questions from the channel “Contact Us”

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  La Bicicleta Verde

  Jan 2018 - Jun 2018

  Promotion and Marketing in Tourism

  ▪ Social Media work (Facebook, Instagram) , WordPress management, blog posting, respond to clients queries, respond to reviews on TripAdvisor (French & Portuguese).▪ Marketing tasks: campaigns design and evaluation of open/clicks rate, analysis of the company's marketing strategy and explain it to the rest of the team.▪ Reception area, customer service, help customers from all over the world with tour reservations and bike rentals.▪ Administration work (stats, accounting).▪ Guide Assistance (Go on tours to assist with customers and aid guides).▪ Promotion: visit 10 hotels/hostels twice a week to inform the receptionists about the tours and distribute maps and flyers, investigate the level of competition at perspective client hotels/hostels, research on how to improve the company from B2C to more B2B and identify which hotels/hostels recommend the company the most. ▪ Softwares used: ActiveCampaign, Travefy, Rezdy, Olark, Zapier Show less

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  CIF CENTRE FOR INTERNATIONAL FIELD RESEARCH LIMITED

  Jan 2019 - Aug 2019

  French & English interviewer/researcher

  ▪ Research skills – Completed telephone interviews in both France and England to gather qualitative insights for Gallup statistics.▪ Communication skills – Adapted to different respondents with confidence and convinced them to take part in the research (30 minutes long telephone survey).▪ Client management – Learnt to remain calm in challenging situations within a busy call centre environment.

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  RÉ Management

  Oct 2020 - Apr 2021

  Development & admin Assistant

  ▪ RÉ-Management supports luxury hotel openings, from major strategy changes to hotel restructuring programs and targeted audits on behalf of independent owners.▪ RÉ-Management carries out studies, defines the concepts and the program components, monitors the execution, initiates the strategy and supports the operations of several projects in France and abroad.▪ Main tasks: prospection, English & French translations (brochures, projects, paperwork etc.), potential affiliates researching, admin work. Show less

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  AEROPARIS

  Jun 2021 - Aug 2021

  Responsable commercial événementiel

  Responsable de l'organisation d'évènements au pavillon du Ballon de Paris et de la privatisation du ballon.

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  Exclusive & Private

  Sept 2021 - now

  Senior Travel Designer

  Exclusive & Private is a luxury travel consultancy specializing in bespoke, tailor made itineraries in France for individuals, families, small groups and corporate.