John Dunleavy

Experience

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  Eireann Publications

  Jul 1996 - Aug 2002

  Production Manager

  • Co-ordinated design and content of publication layouts• Administered final steps, including QA and sign-off• Ensured strict monthly and weekly deadlines were met

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  Giltron Ltd

  May 2005 - Apr 2011

  Production/Office Manager

   Administration and Office Management – ensured the smooth running of the office environment. Ensured highest level of customer support. Magazine co-ordination – successfully oversaw content, layout and pagination of four successful publications. Advertising – liaised between Advertising Sales and Editorial Management Departments regarding advertising content, layout and design. Copy and design- liaison, on behalf of clients, with the design team to ensure production of effective advertisements.  Customer Service – responsible for building relationships with key clients and ensuring the highest level of customer support. Print Management – main liaison with printers for quality control, pricing and paper acquisition. Show less

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  Excel Recruitment

  May 2011 - May 2012

  Office Administrator Manager

  Office Administration• Dealing with prospective candidates queries in a polite and professional manner.• Meeting and greeting candidates to the office.• Ensured that correct invoices were sent to clients upon placement of candidate in employment positions.• Credit control – contacting clients when payments are due – dealing with any queries they may have or any requests for statements/banks details etc.• Postage and Bank Lodgements• Ensured that the office was fully supplied with stationery, ordering and receiving any necessary supplies. Recruitment Administration• Managed the company database and bespoke recruitment software ensuring that accurate candidate details are entered. • Created job advertisements from client specifications and applied to job websites and company website.• Wrote up profiles of candidates to go out with Curriculum Vitaes to clients.• Distributed emails received from central email address to the separate recruitment departments – ensuring that the relevant consultants receive the correct emails.Special ProjectsInvolved in recruitment drive for 85 placements for the IMC Cinema Tallaght: - February-March 2012• Siphoning through 100’s of CVs received by email to choose the successful interviewees.• Contacting candidates to arrange interviews.• Ensure all CVs and Applications are reformatted and ready for presenting to the client.• References checking for all 85 successful candidates.• Offer of Employment Letters sent out to the successful candidates. Show less

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  NCU Training Centre

  Nov 2012 - Mar 2013

  Attended Manual and Computerised Bookkeeping and Manual and Computerised Payroll
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  GP NOW

  Jun 2013 - Jul 2013

  Sales and Digital Marketing course at the Irish Times Training Centre)

  Accounts queriesAccounts reporting General administrationSales and Up-selling MembershipsProcessing memberships

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  Irish Times Training

  Nov 2013 - now

  Operations Manager

  • Promoted to Operations Manager in 2014• Operationso Coordinated a team of 50+ faculty associates for content design, scheduling, logistics, attendance & programme setupo Oversaw operational delivery of 450+ programmes p.a., both open and in-company to 5.5K pax approx.o Relationship managed corporate clients, including large Government account• Financeo Collated monthly fees and commercial billing for ITT finance functiono Accounts Payable for ITT Operations costs• Process Improvement / Continuous Improvement (CI)o Streamlined invoicing process for Government contract. Cut administration time by 80%o ITT Faculty invoicing to itemised monthly invoicing intervalso Implementation of new tools / technologies: Zoom Teams  QuestBack SharePoint Centralised inbox for participant support. Handled 200+ interactions daily (peak) Digital distribution of learning material to 5.5K participants p.a.• Quality / Governanceo Reviewed evaluations for programmes for CI of deliveryo Implemented actions as neededo Coordinated end to end QQI accreditation. o Managed the External Authenticator panel Show less