Lily E.

Experience

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  Aramark

  Aug 2017 - Oct 2018

  Food Service Worker

  • Worked directly with customers, taking and processing orders as well as collecting payments. • Resolved customer complaints and maintained clean and tidy checkout area. • Counted cash in register drawer at beginning and end of shift. • Answered questions about store policies and concerns to support positive customer experiences. • Prepared beverages and filled food orders for customers. • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.• Prepared recipe ingredients by washing, peeling, cutting and measuring. • Cleaned and sanitized work areas throughout hours of operation and at close of business.• Interacted with diverse clientele. Show less

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  Arizona State University

  Oct 2021 - Dec 2021

  Front Desk Assistant

  • Kept logs of residential activity• Assisted residents with housing questions and troubleshooted issues• Created a welcoming atmosphere for residents• Checked residents in and out of housing accommodations while maintaining confidentiality

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  The Home Depot

  Apr 2022 - Jun 2022

  Service Desk

  • Processing orders, purchases, returns, and resolving any customer issues.• Using programs such as ESVS, OrderUp, and several others to create and facilitate customer orders while maintaining confidentiality.• Working with fellow associates in every department to ensure customer satisfaction. • Categorizing merchandise, restocking, and keeping track of inventory.

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  PHX Management Group

  Jun 2022 - Dec 2022

  Account Manager

  • Organized and ran meetings to teach systematic skillsets on a bi-weekly basis.• Trained entry-level workers on effective sales techniques for direct marketing.• Learned how to communicate with, approach, and train diverse personality types.• Created and promoted a productive, inclusive, and welcoming atmosphere for peers.• Scheduled, conducted interviews, and assessed candidates potential.• Educated customers and helped them set up accounts for various programs.• Mediated and resolved conflict between employees.• Kept track of employee and team progress on a daily basis.• Provided mentorship and feedback to a team consisting of 1-5 employees.• Carried out performance breakdowns at the end of each day.• Learned how to efficiently map out and track territories. • Kept track of time to complete daily tasks in an orderly manner. Show less

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  System Pavers

  Jan 2023 - Oct 2023

  Door to Door Sales Representative

  • Trained entry-level workers on effective sales techniques for direct marketing.• Maintaining assigned sales quota and following established guidelines.• Used trusted and reliable sales techniques to establish secure contacts with clients.• Efficiently managed time by discerning quality of customer interactions.• Created positive and memorable experiences for customers that upheld company standards.• Developed genuine relationships with clients built off of mutual interest and trust.• Attended important marketing events, such as the Maricopa Home & Garden Show and The Barrett Jackson Car Show.• Addressed individual customer wants, needs, and budget in order to create a balanced framework for each outdoor project.• Scheduled project consultations while maintaining customer confidentiality. Show less

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  AMERICAN FEDERATION OF ASTROLOGERS INC

  Jun 2023 - Dec 2023

  Operations Assistant

  • Formatting, editing, and publishing articles in a monthly informational journal.• Manually tracking book inventory.• Reviewing and updating a book catalog containing 700+ books.• Revised and reformatted catalog to be more modernized, accessible, and easy to read.• Performing administrative tasks on the website such as updating book prices, costs, descriptions, and item stock.• Checking sales system for orders daily; manually processing and shipping orders.• Processing memberships and renewals. Membership letters, cards, points, etc.• Carefully handling century old articles, books, and printed materials.• Creating learning resources for new employees. • Strategizing marketing plans.• Updating and filing cash logs.• Generally assessing production and finding ways to optimize or reinvent outdated systems. Show less

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  ACCEL

  Apr 2024 - May 2024

  Special Education Paraprofessional

  ● Assisting teachers in the implementation of Individualized Education Plans (IEPs).● Multitasking by consistently tracking student behavioral data while simultaneously managing their behaviors.● Giving individual instruction to students in a classroom setting. ● Adapting teaching methods to fit individual student needs. ● Assisting students with and educating them on proper hygiene and self-care practices.● Adhering to comprehensive safety protocols to ensure the protection of students emotional and physical well-being.● Working closely with teacher and support staff to create a secure classroom environment. ● Communicating clearly and effectively with team members.● Helping lead classroom activities and keeping students engaged. Show less

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  Circle City ABA

  May 2024 - Jul 2024

  Behavioral Health Technician

  ● Observing client behavior and tracking data.● Implementing treatment plans created by BCBA's.● Providing one-on-one therapy sessions to help patients improve their verbal skills, social cues, motor skills, or speech skills.● Preparing therapeutic environments and implementing crisis intervention strategies to ensure client and others' safety.

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  Innodata Inc.

  Jul 2024 - now

  Generative AI Associate