Pei Chen Ong

Experience

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  SB Supplies and Logistics Sdn Bhd (Sugarbun & Pezzo East Malays

  Oct 2016 - Jun 2017

  Marketing Manager

  As the Marketing Manager at Sugarbun and Pezzo East Malaysia, my key responsibilities include:Coordinating advertising and promotion activities across East Malaysia.Ensuring high food quality standards in franchise outlets through quality assurance and control.Organizing the Sugarbun Cup Dota 2 tournament to revitalize the brand's appeal among teenagers.Managing the social media posting calendar and engaging with customers online.Collaborating with the R&D department on limited time offers to drive sales and innovation Show less

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  Iconic Renovation Company

  Jul 2017 - Feb 2020

  Multimedia Designer

  Design company's promotional materials. E.g portfolio, brochures, flyers and name cards etc.Organized Sugarbun Cup 2.0 the biggest Dota 2 prize pool tournament in Sarawak. - 2017Organized the first Esports Forum in Sarawak during Sarawak Esports Expo 2018. 2018Create graphic and video content for https://www.facebook.com/poseidonelectronicsportsStaging consultant for Farefield by Marriot at Paragon, Bintulu.

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  SOCOE

  Feb 2020 - Mar 2021

  Marketing and Communications Executive

  Project involvementiSarawakcare - For Ministry of Welfare, Community Wellbeing, Women, Family and Childhood Development, Sarawak (KWKPK)Setup and management of the customer service and guideline for iSarawakcare Facebook and InstagramManage content for iSarawakcare Mobile Appi-Alerts - For Sarawak Disaster Management Committee (SDMC)Setting up the mobile app content update guidelineDaily update for the mobile app contententer Sarawak - For Sarawak Disaster Management Committee (SDMC)Setup and management of the customer service and guideline for enterSarawak Messenger serviceePreneur -For Jabatan Wanita dan Keluarga Sarawak(JWKS)ePreneur Facebook and Instagram content curation and creationUKAS Web Portal - For Unit Komunikasi Awam Sarawak (UKAS)Design and built the UKAS Sarawakkusayang TV Display Show less

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  Teleperformance

  May 2021 - Oct 2021

  Mandarin Interperter

  Provide consecutive interpretation services between Mandarin and English speakers in various industries, including Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, and 911 emergency services.Handle telephone or video calls on demand, ensuring accurate and meaningful interpretation of conversations.Process information quickly and concisely to maintain the flow and continuity of communication.Recognize and navigate sensitive cultural differences to ensure effective communication and understanding between parties.Adapt interpretation style and terminology based on the subject matter, whether it is technical or non-technical.Maintain confidentiality and professionalism in handling sensitive information during interpretation sessions.Continuously update knowledge of industry-specific terminology and trends to enhance interpretation accuracy and effectiveness Show less

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  Hock Seng Lee Berhad

  Oct 2021 - Oct 2023

  Digital Marketing and Corporate Communications Manager

  Social Media Management: responsible for overseeing HSL's and its affiliated social media accounts. This involves developing and implementing social media strategies, creating engaging content, monitoring online presence, and interacting with the online community to maintain a positive brand image.Marketing Strategy Development: Collaborating closely with the property development sales team. Leveraging digital channels and insights to contribute to the development and execution of effective marketing campaigns aimed at driving sales and enhancing HSL's brand visibility.Content Marketing: Responsible for curating and creating compelling content for HSL. This involves producing written, visual, and multimedia content to attract and engage the target audience.Event Planning and Management: oversees the organization and management of events held at La Promenade Mall by HSL. This includes coordinating with internal teams, external vendors, and ensuring a seamless event experience for attendees. Show less