
Casey H.
Franchise President

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About me
Transformational leader with 19 years of experience developing scalable Human Resource and Strategic Management team processes
Education

Stetson University
-Master of Business Administration - MBA Business
Stetson University
-Bachelors Business and Psychology
Florida State University College of Law
-Master of Jurisprudence Law
Experience

Petland Retail Stores
Jan 2006 - Jan 2009Franchise PresidentEstablished the initial organization for the franchise, which generated over $1M in sales during the first year of operation. Founded a regional retail franchise that sells domestic pets, food, and accessories. Directed all areas of operations, including human resources, payroll, purchasing, marketing, inventory control, logistics, information technology, and administrative services.

Sanford Orlando Kennel Club
Jan 2009 - Jan 2011Human Resources Regional Sr. ManagerManage all HR, payroll, and benefits functions for this property of Penn National Gaming; consisting of over 115 personnel, including seven department heads and executives. Began as a part time payroll and benefits coordinator, was promoted and became responsible for all processes including: weekly payroll (processing and reconciling discrepancies), benefits/401(k) enrollment and administration, HRIS database administration, policy development, recruiting and hiring employees, training/orientation, and discipline/terminations. Show less

City of Winter Springs
Aug 2011 - Jul 2023Oversee shared services which includes HR, payroll, benefits, leave, IT, marketing, and risk management. Manage and motivate a high-performing 10-person team and fifty related staff. Develop and implement organizational policies, long range plans, and gather feedback from stakeholders on all levels. Represent city for labor negotiations, claim settlements, and local and federal lawsuits. Monitor and audit systems to determine policies and processes are in compliance with city, state, and federal regulations. Conduct negotiations with insurance carriers for premium rates for coverage. Implement processes to organize departmental operations of recruitment, hiring, training, discipline, labor relations, negotiations, and termination of employees. Show less ● Implemented several new ERP and HRIS systems, redesigned and implemented new City Web page included self-service e-commerce portals for utilities, parks and building inspections, and employee experience.● Spearheaded completion of RFP process for over $700K in landscape services.● Successfully secured over $500K in savings by strategically negotiating health premium rates.● Organized and produced an average savings of $300K per year by revamping employee review process from anniversary-based to annual merit, which facilitated recognition and reward for employees based on merit.● Identified and resolved $80K compounding issue in city’s paid time off process.● Increased employee retention and reduced employee turnover by 11% after implementing personality assessments to identify potential knowledge gaps and right position for employees.● Created “best practice” human resource and strategic organization by updating a 20-year-old city personnel policy to make it compliant with current federal and state regulations.● Drove efficiencies with automating processes and reporting functions resulting in the elimination of redundancies, increasing accuracies / efficiencies, and decreasing time to complete goals. Show less
Director of HR & Shared Services (Deputy City Manager)
Apr 2019 - Jul 2023HR and Risk Manager
Aug 2011 - Apr 2019

Tetra Tech
Aug 2023 - nowDirector of HR and Talent Acquisition
Licenses & Certifications
- View certificate

How Leaders Drive Results and Resolve Conflict in a Hybrid Workplace
LinkedIn - View certificate

How to Design and Deliver Training Programs
LinkedIn - View certificate

Six Sigma: Green Belt
LinkedIn - View certificate

Diversity Recruiting
LinkedIn 
2 SHRM - Senior Certified Professional (SHRM-SCP)
SHRM.webp)
3 Certified Public Finance Officer (CPFO)
Government Finance Officers Association (GFOA)- View certificate

Human Resources: Managing Employee Problems
LinkedIn - View certificate

Integrating Performance Management into the Hiring Process
LinkedIn - View certificate

Strategic Human Resources
LinkedIn 
1 Senior Professional in Human Resources (SPHR)
HRCI
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