Experience

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  Holiday inn, issaquah

  Jan 1991 - Mar 1998

  Restaurant manager
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  Holiday inn

  Jan 1991 - Jan 1998

  Restaurant manager

  Led and oversaw the performance of 35 staff members.Hired, trained, scheduled, mentored and motive employees.Developed and implemented highly successful employee incentive programs and organized appreciation parties.Collaborated with the General Manager to implement marketing strategies to drive restaurant, ballroom, and catering service sales. Developed menu plans, programmed the register and generated and software management reports.

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  Xerox services

  Jan 1998 - Jan 2011

  Account operations manager

  Promoted from Client Account Manager to Senior Cam to Promotion of FMXS in February of 2002.Managed high profile government, public school and Boeing accounts in Greater Seattle.Cultivated, maintained and enhanced relationships with new clients.Provided client with exceptional customer service and technical support with accounts generating monthly billing of $500K per monthly.Conceived and implemented highly effective training programs with supported the goals of the organization. Show less

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  Xerox

  Mar 1998 - Aug 2011

  Account operations manager

  Account Management, Manager of 35 people, responsible for high level accounts printing contracts: Boeing, Physio, Microsoft, FAA, NOAA, Nordstrom and more. Hiring, training, production, installs and planning. Lean Six Sigma Green Belt, project management and billing.

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  Dell services

  Jul 2012 - Mar 2013

  Project analyst
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  Performance power concepts, inc. wa

  Jun 2013 - now

  Former senior service solutions account manager
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  Performance power concepts

  Jun 2013 - Jul 2022

  Service & contracts coordinator
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  Roslyn, city of

  Jan 2022 - Jul 2022

  Treasurer