Experience

• 

  Sul america companhia nacional de seguros s.a.

  Apr 2001 - Dec 2002

  Administrative assistant

  Responsible for rules and procedures, flowchart creation based on the rules, project creations, technical manuals and control forms.

• 

  Ibm

  Feb 2005 - Jan 2006

  Customer support

  Responsible for receive and assign customer's request to the appropriate teams.

• 

  Ibm

  Mar 2006 - now

  Responsible for managing the portfolio of machines for important accounts (Coca-Cola, Dior, etc...) in the United States, assisting them on their End of Leasing Decisions. Responsible for supporting the Sales Team on financial deals by creating quotes and contracts, managing contract performance and performing pre billing audits/checklists. Responsible for Financial analysis on credit matters for the United States accounts.

  • End of Leasing Account Manager

    Jan 2013 - now

  • Customer Account Manager

    Feb 2008 - Dec 2012

  • Credit Analyst

    Mar 2006 - Jan 2008