Edward Ating

Experience

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  FOUNTAIN HOLDINGS LTD

  Feb 2009 - Aug 2011

  Learning And Development Specialist

  - Created and executed learning strategies and programs- Evaluated individual and organizational development needs- Implemented various learning methods companywide (e.g. coaching, job-shadowing, online training)- Designed and delivered e-learning courses, workshops and other trainings- Assessed the success of development plans- Maintained 95% positive feedback from clients, and raised new hires performance by 90% in the first 3 months of resumption- Developed effective training curriculum that improve employee performance by 15% Show less

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  MTN Nigeria

  Aug 2011 - Oct 2015

  Subject Matter Expert

  - Outlined performance objectives and standards to ensure world-class service to the client’s user base- Provided vital product insights and feedback on digital client products- Reviewed contents to made sure it adhered to the client’s policies- Reviewed software requirements and preparing test scenarios.- Executed tests on software usability.- Analyzed test results on database impacts, errors or bugs, and usability.- Prepared reports on all aspects related to the software testing carried out and reporting to the design team.- Interacted with clients to understand product requirements.- Participated in design reviews and provided input on requirements, product design, and potential problems.- Continuously improved project management standards, guidelines and work product templates to ensure lessons learned are acted upon and improvements are implemented.- Actively promoted the use of and benefits of project management standards, guidelines and work product templates across Digital Unit to ensure effectiveness and consistency by all users.- Produced high-quality change portfolio reports, which will be shared with the Board of Management to ensure good oversight of digital projects and enable effective decision making. Show less

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  ISON BPO LTD

  Oct 2015 - Apr 2018

  Learning And Development Specialist

  - Led and oversaw the culture of continuous learning & development of employees in line with business goals.- Performed training needs analysis in conjunction with line managers, identified skill gaps and created training interventions programs.- Evaluated learning and development activities to ensure transfer of learning and impact on individual, team and organizational performance.- Designed annual training calendar ensuring full completion within targeted timescales.- Led the development and implementation of Learning & Development Strategies, Plans and Policies.- Coordinated implementation of L&D plans against agreed timelines, budget and reporting against agreed performance measures.- Reviewed L&D policies & processes and provided recommendations for continuous improvement. Show less

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  NLP Limited

  Apr 2018 - Jun 2020

  Learning Business Partner

  - Supported the development, promotion, delivery and evaluation of the company’s L&D plan as part of her People Strategy, linked to the business strategy that provides Return on Investment.- Measured and evaluated all L&D initiatives and proactively assess value and recommendations for continuous improvement, and to ensure effectiveness and efficiency.- Reviewed annual training needs for company’s clients and delivery of the annual performance review cycle.

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  The Trainery NG

  Jun 2020 - now

  Principal Learning Consultant

  - Establish employee behaviour patterns that align their goals with the organisation's mission, values and goals. Improve employee abilities through coaching and feedback- Oversee needs analysis and strategic learning assessments to create the basis for learning solution development to develop clear instructional, learning, and performance objectives for the target audience- Conduct performance consulting with line function leadership- Oversee life cycle management of learning programs- Source external vendors, as needed, leading negotiation and contracting- Manage budget for learning programs Show less