Michael Scott

Experience

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  Green Tree Servicing (now Ditech Financial LLC)

  Nov 2005 - Oct 2006

  Insurance Agent
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  Wells Fargo

  Nov 2006 - Oct 2017

  I lead with ethics, integrity and embrace diversity and inclusion. I am viewed as an expert in the branch and can effectively demonstrate all aspects of the Wells Fargo customer experience culture. As a Retail Branch Manager 3 I possess in-depth knowledge about products and systems, model behaviors that support a convivial customer centric environment. I focus on coaching and team member development to ensure success while also using good judgment to manage the branch budget and lead the all team members and associates to achieve projected results. I support the Service Managers by doing observations of customer and team member interactions, weekly coaching sessions, and provide quality feedback. I have a Successful track record that includes hiring, coaching, training, and developing all Retail Branch team members to achieve consistently high performance objectives. As a Retail Branch Manager 3 I take a balanced approach by minding the branches compliance requirements, effectively setting schedules , coaching and developing all team members, consistently addressing team/performance issues, and holding team members accountable for the delivery of exceptional customer service expectations, and operational integrity. Show less

  • Business Development Officer

    Oct 2014 - Oct 2017

  • Branch Manager 3

    Sept 2012 - Oct 2014

  • Branch Manager

    Sept 2011 - Sept 2012

  • Regional Membership Banking Manager

    Oct 2007 - Sept 2011

  • Personal Banker 2

    Nov 2006 - Oct 2007
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  BankWest - South Dakota

  Oct 2017 - Feb 2019

  AVP Sales/Marketing
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  FIS

  Mar 2019 - now

  Implementation-Conversion Product Consultant II