Bianca Duenas

Experience

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  Target

  Feb 2016 - Aug 2016

  Cashier
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  Old Navy

  Aug 2016 - Feb 2017

  Sales Floor Associate

  - Was able to efficiently adapt and learn all types of task quickly- Utilized friendly and understanding customer service at all times - Aided customers to easily create a better overall experience in the store

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  Victoria's Secret

  Jun 2017 - Sept 2021

  Sales Generalist/Brand Ambassador

  - Acts as a Brand Ambassador in order to recognize buyer persona - Applies strong communication skills in order to build brand loyalty - Consistently works in driving sales to meet segments and monthly goals - Knowledgeable in selling techniques and strategies- Given learning programs and business insight monthly to help keep up to date on trends

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  Blingy

  Sept 2021 - Jan 2022

  Public Relations Intern

  - Contributed to production of influencer marketing program and created email/DM templates for future campaigns - Complied media list and developed outreach material for partnership opportunities between influencers, relevant companies, and journalists for media coverage- Assisted in the writing of press materials such as fact sheets, news releases, and media pitches that were used for product launch- Presented market and competitive analysis to internal stakeholders to help further app evolution - Created beauty focused content creation for social channels and has written for company blog - Worked with various departments in brainstorm sessions to further current strategies and develop new initiatives- Aided in creation of survey volunteer program and analyzed qualitative and quantitative data in relation to Reauty brand growth - Utilized Click-up, Slack, Gmail, and Teams to follow-up with task deadlines and communicated with leads in a timely matter for status and result reporting Show less

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  Avinger Inc.

  Jan 2022 - Dec 2022

  - Maintains accurate and up-to-date customer records through our CRM (SAP)- Acts as point of contact for sales reps and customers to keep efficient workflow - Processes orders, trunk stock inventory shipments, RMAs, and invoices - Ensures all necessary paperwork and data entry is completed accurately to facilitate efficient delivery of orders placed and accounts receivable invoicing- Ensure customer satisfaction is obtained through effective communication, problem solving professional phone etiquette and efficient processes Show less

  • Marketing and Customer Care Specialist

    Aug 2022 - Dec 2022

  • Customer Service Representative

    Jan 2022 - Dec 2022
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  E.L.F. BEAUTY

  Dec 2022 - now

  • Product Development Coordinator

    Jun 2023 - now

  • Product Development Intern

    Dec 2022 - Jun 2023