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Nesma Talaat

Nesma Talaat

Followers of Nesma Talaat985 followers
location of Nesma TalaatCairo, Egypt

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  • Timeline

  • About me

    social media moderator at Direxiona

  • Education

    • Ainshams university

      2005 - 2010
      Bachelor of Laws (LLB) Law

    • Modern language school

      1995 - 2005
      Thanwya adaby

    • Udacity

      2021 - 2021
      Nanodegree program, Digital Marketing for Prodessionals Digital Marketing 2021

      الأنشطة والجمعيات:a Nanodegree program provided by Udacity collaborated with the information technology industry development agent ( ITIDA) at Digital Marketing the Length of Program is 21 Days about 3 main points1- Social Media Marketing :Social Media LandscapeSocial Media ChannelsSocial Media ContentImplement & Monitor CampaignsMeasure Impact2 - Email Marketing :Email List GenerationCreate an Effective Email CampaignCreate an Email PlanMeasure Results3 - Digital Freelancing

  • Experience

    • Lawyer office

      Sept 2012 - Jan 2013

      • Law Practice

        Sept 2012 - Jan 2013

      • law practice

        Sept 2012 - Jan 2013

    • Orange

      Dec 2016 - Apr 2017
      Call Center Agent

      - I dealt with different cases of customers from a variety of characters and backgrounds.-The main aim is to stick to the company's policy in dealing with the client's issues and complaints under the supervision of the team leader.

    • Wasla Outsourcing(vodafone account)

      May 2017 - Jul 2017
      Telesales

      During my job, I was working as sales representative of Vodafone products, with the goal hitting a certain target within each month

    • Direxiona

      Aug 2017 - Feb 2020
      Social media moderator and operation manager

      - I was the manager of all the companies operations:- including dealing with the new and current suppliers and the whole cycle of the customer journey from matching, payments, issues reporting. -Ensuring the efficiency and upgrading the customer satisfaction rating with my main goal in the company

    • Kotobna - كُتُبنا

      Jun 2020 - Oct 2021
      Senior social media moderator

      - Reply to messages and comments on our Kotobna page on Facebook and Instagram.- Using the mockup template to publish posts on our page like announcing for a book issue by our company, Make a contract announcement for the authors who have been contracted.- Using the Mockup template to make Marcom design For the author to use it as an advertisement on his page to let people know where his book is sold.- Using the Mockup template for doing press release design for the news we published in the newspaper.- publish posts on kotobna page. عرض أقل

    • DM Solutions - Digital Marketing Agency

      Jun 2022 - Jul 2023
      Social media moderator

  • Licenses & Certifications

    • Content writing training

      Career T&D
      Aug 2023

    • Digital marketing Nanodegree program

      Udacity
      Sept 2021