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Colin Crumley

Colin Crumley

Crew Trainer (Adjusted Service Date)

Followers of Colin Crumley419 followers
location of Colin CrumleyDiamond Bar, California, United States

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  • Timeline

  • About me

    Guest Relations, Core and On the Job, Trainer at Disney Parks, Entertainment, and Products (adjusted service date)

  • Education

    • Talbot School of Theology

      2009 - 2010
      Attended Theology/Theological Studies; Spiritual Formation & Soul Care

      Theology and Spiritual Formation & Soul Care

    • Biola University

      2005 - 2008
      Bachelor of Science (BS), Music in Worship; minor in Biblical Studies Music in Worship 3.2

      Activities and Societies: Participated in the Symphony Orchestra, Symphonic Winds, Worship Teams, and special presentations. As a mature, returning, student, I Integrated with the younger students offering advice, comfort, and support. Music and Biblical Studies

  • Experience

    • Walt Disney Parks & Resorts

      Sept 2000 - now
      Crew Trainer (Adjusted Service Date)

      Onboard and Train New Cast to deliver World Class Service in the Walt Disney Parks and Resorts Tradition

    • Disneyland Resort

      Oct 2008 - Mar 2011
      Working Lead

      Support and Development- Instruct, direct, deploy, inspect, enhance the service expectations of the employees.- Manage Cash; Support Loss Prevention and Safety awareness in a high-volume environment.- Encourage branding, team building, and growth. 100% influence on prospective Working Leads.- Implement new, out of the box, ideas of achieving company goals through a systematic approach.

    • The Walt Disney Company

      Mar 2011 - Nov 2013
      Safety Services Specialist

      During my tenure at the Walt Disney Company I reviewed, evaluated, and analyzed work environments. Designed programs and procedures to control, eliminate, and prevent incident caused by physical, chemical, and biological agents or ergonomic factors. Conducted inspections and heightened awareness to laws and regulations governing the health and safety of individuals. I helped to reduce the Injury Frequency Rate by 12% and 25% annually.

    • Disneyland Resort

      Apr 2014 - now

      Core and On the Job Training

      • Guest Relations Trainer

        Mar 2018 - now

      • Guest Relations Specialist

        Mar 2015 - now

      • Retail Guest Services

        Apr 2014 - Jun 2015

  • Licenses & Certifications

  • Volunteer Experience

    • Safety Consultant

      Issued by Christ's Church of the Valley on Jan 2013
      Christ's Church of the ValleyAssociated with Colin Crumley

    • Foster Parent

      Issued by Resource Family on Jul 2017
      Resource FamilyAssociated with Colin Crumley

    • Musician

      Issued by Christ's Church of the Valley on Apr 2011
      Christ's Church of the ValleyAssociated with Colin Crumley