Neelima P R

Neelima P R

Ordering transitions in nematic liquid crystals induced by self assembly of a lipid

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location of Neelima P RErnakulam, Kerala, India

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  • Timeline

  • About me

    Zendesk Application Support | Senior Technical Support Consultant | Customer Satisfaction Advocate | Technical Troubleshooting Expert

  • Education

    • Indian Institute of Science Education & Research (IISER), Mohali

      -
      Master of Science - MS Chemistry

      Working on liquid crystal based biosensing

    • Indian Institute of Science Education & Research (IISER), Mohali

      2013 - 2018
    • Cochin University of Science and Technology

      2018 - 2019
      Master of Philosophy - MPhil marine chemistry
    • Cochin University of Science and Technology

      2018 - 2019
      Master of Philosophy - MPhil Marine chemistry

      Worked on synthesis and characterization of natural polymer complex for water purification

  • Experience

    • IISER Mohali

      Jan 2017 - Jan 2018
      Ordering transitions in nematic liquid crystals induced by self assembly of a lipid
    • FullContact Inc.

      Dec 2019 - Jan 2021

      A unique leader in Identity Resolution as a Service, FullContact is reimagining relationships. We connect fragmented consumer data using traditional and digital identifiers. Our Person-Centered Graph provides marketers and technology platforms with trusted, relevant and real-time data for extensive audience insights that enhance consumer experiences in the moments that matter.

      • Technical Support Consultant (Associate)

        Jan 2020 - Jan 2021
      • Data Research Associate

        Dec 2019 - Jan 2020
    • FullContact Inc.

      Apr 2021 - Dec 2022
      • Senior Technical Support Consultant

        Apr 2022 - Dec 2022
      • Technical Support Consultant

        Apr 2021 - Apr 2022
    • Novaneuron

      Jan 2023 - Oct 2024
      Senior Technical Support Consultant
    • Moorepay

      Nov 2024 - now
      Zendesk application support analyst
  • Licenses & Certifications

    • Salesforce platform basics

      Trailhead by Salesforce
      Sept 2024
      View certificate certificate
    • Fidelity Investments - Customer Service Job Simulation

      Forage
      Jun 2024
      View certificate certificate
    • Cultural Competency & Customer Service

      Authentic Journeys
      Jun 2021
    • Google IT Support Specialization

      Coursera
      Nov 2022
      View certificate certificate