Sashmiitha Rajakrishnan

Experience

• 

  Merchantrade Asia Sdn Bhd

  Nov 2015 - Feb 2016

  Software Engineer (Intern)

  Internship program for a duration of 3 months.Worked on:-- Web development (HTML / PHP / JavaScript / MYSQL / FTP)- Maintain an existing website from the back end- Conducted manual testing on a existing new website(Regression / Maintenance testing)

• 

  Tentacle Technologies MSC Sdn.Bhd.

  Apr 2017 - Feb 2018

  Junior Software Tester

  • Worked as Junior Software Tester for a client (Hewlett Packard - HP)• Tasks includes the below:- • Developed Test Execution Plans before each testing Sprint (Agile Development)• Developed test cases for various modules in the project• Conducted Manual Testing on HP Partner’s Portal• Executed developed test cases on given test platform• Logged test defects in issue/project tracking platform (Application Lifecycle Management - ALM)• Documented test results in word document• Conduct Knowledge Transfer to stakeholders and end users on system flow and functionalitiesHands on experience on below listed applications:-• ALM (Application Life Cycle Management)• MSD (Microsoft Dynamics)• BigMachines'CPQ (Configure Price Quote) Show less

• 

  Orisoft Technology Sdn Bhd

  Jun 2018 - Aug 2018

  Quality Engineer

  • Worked as a Quality Engineer on clients HRMS (Human Resource Management System)Tasks include the below:-• Developed Test Execution Plans before each release• Developed test cases for Payroll process module in the HRMS system• Deploy the release file given by developer's on the test environment servers• Execute manual testing on the HRMS-Payroll Process testing platforms• Document test results upon test completion• Provide UAT sign off prior to go live• Perform test comparison based on system output and standard requirement• Communicate with developers / other teams to improvise system processes & quality Show less

• 

  Merchantrade Asia

  Oct 2018 - Oct 2023

  Reporting line: Executive Vice Price PresidentDomain: Fin-tech / Financial/ Banking (International Money Transfer)Key Responsibilities:• Manage and act as a liaison between internal stakeholders in Merchantrade for an ongoing internal project• Project management:- o Provide project direction while maintaining the relationship with internal stakeholders, negotiate requirements & resolve conflicts. Analyses the project requirements, suggest best practices, and provide integrated project plan that focuses key deliverables, milestones and identifies tasks to be completed. Show less Reporting line: Team ManagerDomain: Fin-tech / Financial/ Banking (International Money Transfer)• Lead a team to work on the remittance projects with international clients• Evaluate business requirements provided by clients• Guide & work with the team to analyze the API document & derive information to be developed as requirement• Understand & study the impact of given business requirement against current system practices• Prepare the Software Requirement Specification (SRS) document for API development• Provide suggestions for system improvisations• Troubleshoot technical issues and identify modification needed in existing application to meet changing user requirement.• Act as a liaison between business & development team• Communicate with stakeholders regarding business processes issues & improvements• Participate on IT project steering meetings to update on project status• Provide recommendations in assessing new IT projects and initiatives to support the existing remittance systems• Assist in managing troubleshooting software application issues• Prepare Test plan & test cases for software testing purposes• Evaluate and assist team members to execute test cases• Conduct manual testing & execute the test cases• Identify test defects & report defects on project tracking platform (JIRA)• Complete testing and compile test results to be submitted• Conduct Knowledge Transfer to stakeholders and on system flow and functionalities• Managing the issue & project tracking application (JIRA) simultaneously• Multi tasked on multiple project roles such as PM ,QA & BA Show less

  • Senior Executive - Special Projects

    Jan 2022 - Oct 2023

  • Quality Assurance Executive

    Oct 2018 - Dec 2021
• 

  Herbalife

  Oct 2023 - now

  Product Specialist / Business Analyst

  Reporting line: Manager II, Product ManagementDomain: Retail / E-commerce Web / Payment Gateway / ReceiptingKey Responsibilities:-• Understand primary business objectives of the product and gather business requirements from product owners• Translate the gathered requirements into functional specifications provide technology directions for product requirements.• Review, analyse, develop, and modify functional documentation for business applications.• Interact with Development team, Quality Assurance team and end users on the design, implementation, and maintenance of software systems.• Prioritize the features based on customer inputs and product strategy and provide the end user requirements (user stories) to Development and QA Teams.• Review and validate QA test plans, test execution, & facilitate user acceptance testing with end-users before deployment.• Experienced with payment gateways integration with retails system from scratch (E.g. PayPal, Clover).• Handled changes involving retail purchases Receipting which includes UI/UX, Functionality, Tax’s & Payments• Well versed in handling critical Production Support Incident and providing an effective solution. Show less