
Paul Kittle

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About me
Healthcare Program Manager looking for new opportunities
Education

National Registry of Emergency Medical Technicians (NREMT)
-EMT Emergency Care Attendant (EMT Ambulance)Activities and Societies: NREMT Extensive Emergency Experience, six years Ambulance response, 2 years 9-1-1 Dispatch, three years Level I trauma room. Emergency/nursing care in deployments, humaniterians and FEMA response (i.e. (9/11 Terror attacks; New Orleans Hurricane Katrina...)

PPAI
-Certification
PPAI
-Certification
Professional Patient Advocate Institute (PPAI)
2016 - 2018Certificate In Patient Advocacy Health Science 98%Hospital Advocate Certification Training Program via Professional Patient Advocate Institute (PPAI) - Certified in Patient Advocacy

U.S. Army Academy of Health Sciences
2003 - 2004License Practical Nurse Program (Texas Certification, 2004) Licensed Practical/Vocational Nurse Training 3.7U.S. Army Academy of Health Sciences (Ft. Sam Houston, TX, 2004)

Community College of the Air Force
2003 - 2004Allied Science Health Services/Allied Health/Health Sciences, General 3.7Activities and Societies: Texas Association of Nurses National Emergency Medical Technician Association Air Force Sergeants Association Committee Member Top 3 Air Force Sergeant’s Association Executive Committee Counsel Member

Community College of the Air Force
-Professional Managers Certification Human Services, GeneralPrinciples of Management ◾Personnel Management ◾Human Resource Management ◾Principles of Supervision ◾Organizational Behavior

Trident University International
2012 - 2014Bachelor of Science in Health Sciences Health Services/Allied Health/Health Sciences, General/Public Health Magna Cum Laude
Community College of the Air Force
-Professional Management Certificate Human Resources Management and Services
Community College of the Air Force
-Professional Management Certificate Human Resources Management and Services
United States Air Force Academy
1995 - 1995Emergency Medical Technician Emergency Medical Technology/TechnicianLevel I Trauma Center-LVN/EMT
Experience

U.S. Air Force
Jan 2006 - Apr 2015PERFORM A WIDE VARIETY OF SUPERVISORY TASKS VITAL TO THE DAILY OPERATIONS OF THE ASU/PACU. Supervise and mentor a 34 person anesthesia team. Responsible for the morale and career progress of staff from three units. Train approximately 100 hospital staff/year. Oversee 1,000+ surgical procedures and 7,000+ patient visits. Deliver world-class health care for over 17,000 active duty and 92,000 beneficiaries. Direct and evaluate strategic/operational activities supporting pre/post-surgical care. MANAGE AND MONITOR FISCAL OPERATIONS IN EXCESS OF $9M. Manage patient billing valued at over $8M and equipment over $1M. Approve six department accounts valued over $350K (averaged 10% below budget projections during government cuts). ACCOMPLISHMENTS: Appointed Team STEPPS Instructor for Eglin Hospital and Patient Safety Rep/Investigator for 15 units. Earned the Air Force Sergeant’s Association Recruitment Award. Show less Manger/Administrator for Level I Trauma Emergency Department. First Flight Chief (Manager) for Air Forces Biggest Urgent Care Center (UCC). • Managed a Level 1 Trauma Center; Supervised 80+ staff (active duty medics, government service paramedics, and GS/contract LVNs) • 911 Emergency Dispatcher for a base population of over 200,000 • Vehicle custodian for a six ambulance fleet• Trusted agent for base drug screening program• Security manager for all staff clearance processing and renewal • Research liaison for flu program - Closed Level I trauma center and stood up UCC, (Handpicked, First manager ever in AF largest UCC. Prepped for AAAHC accreditation inspection and certification • Managed Urgent Care Clinic; Supervised 20+ staff- Accomplished first ever AAAHC accreditation/Certification with 97% Show less • Coordinated all aspects of the Air Force Surgeon General (AFSG) Epidemic Outbreak Surveillance (EOS) program to ensure timely delivery of products on five human research protocols for specimen consents, collection, and transport • Developed an annual budget, Authorized funding; Designated as a government purchasing agent; POC for various government contracts; Maintained monthly expenditures• EOS Operational Board• Developed guidelines for reporting data to commanders, practitioners and public health; Assessed data quality and diseases rates; Provided link between Public Health, Lackland and EOS clinical team for sample collection; Interfaced with public health during outbreak situations• Served as Project Manager for the AFSG Silent Guardian II Program (real-time public health surveillance of H5N1/Avian Bird Flu)• Directly supervised 14 contractors; Managed human resource issues• Facility Manager admin building and BSL 3 lab• Liaison between multiple study leaders and base government organizations• LPN/LVN Consultant for Air Force Functional Manager/Washington D.C. • Coordinated and managed a Febrile Respiratory Illness (FRI) project; Developed tracking system for monitoring FRI in the basic training population• Improved data entry for public health use• Developed and provided presentations for commanders and physicians• Obtained federal government secret security clearance Accomplishments: Early Identification, Intervention and containment of Adeno 14 (Bootstrap Virus). Closely worked with Centers for Disease and Control and Texas Department of Public Health and Safety. Hand written letters of appreciation from CDC and TDPHS PMs and AF Medal for success and accomplishments. Successful unveiling/launch of Avian Bird Flu surveillance program. East to West coast Public Health surveillance in accordance with Homeland Security Presidential Directive 10. Show less
Flight Chief ASU/PACU
Jan 1995 - Apr 2015Manager/Nurse/EMT
Mar 2009 - Jun 2012Clinical Research Coordinator/Nurse/Program Manager (Epidemic Outbreak Surveillance Program)
Jan 2006 - Apr 2009

Air Force Medical Operations Agency (AFMOA)
Aug 2015 - Sept 2019AF Patient Advocate ManagerPM on enterprise level program to support DoD health professionals in optimizing the health and wellness of populations through appropriate, effective and efficient healthcare practices and service delivery. Current position provides execution/support through the management of several programs directly and/or indirectly engaged in providing healthcare to service members/beneficiaries across the DoD/Air Force Medical Services (AFMS). Responsible for coordinating direct programs across the AFMS with Medical Treatment Facilities (MTF's) established and process improve healthcare programs and initiatives.- Monitor program effectiveness of subordinate 76 medical units to AFMOA- Program execution, and develop measurement criteria- Review, analyze, extract, and summarize key program issues/resolve problems- Develop, integrate strategies and provide specific guidance focusing on improvements- Reduce risks to the AFMS/patients/staff- Steward of improvements, applying quality tools resulting in continuous improvement - Subject Matter Expert to the AF/SG, MAJCOMs and MTF's at Executive Level - Knowledge of healthcare models and trends, process analysis tools, statistical techniques, and performance measurement systems- Establish performance benchmarks and identify the process, formal and informal reviews, reporting and work quality required to align our delivery mechanisms with the government’s quality assurance plan- Impart quality into every aspect of service/reduce the risk to AFMOA/provide guidance, processes, procedures and standards that will be required to comply with AFMOA’s QC.Accomplishment:-keynote speaker at several forums to executive hospital leaders- Development of Patient and Family Advisory Councils across AF- PM on patient family engagement coordinator (8 hospital pilots)- Created Patient Advocate training program AF wide Show less

Emerald Coast Center for Neurological Disorders
Mar 2021 - nowNeurology PM• Effected groundbreaking science. advancing medicine in personalized medicine• Developed and oversaw, specific large-scale project/operational aspects and scope forged system-wide implications.• Revised/tailored milestones appropriate, to meet changing needs and requirements. • Identified resources and assigned individual responsibilities. Effectively applies project methodology and standards while ensuring quality assurance procedures. • Met milestone and goals with beginning and end date ahead of schedule with high efficiency Show less
Licenses & Certifications

Human Research and Ethics
CITI - Collaborative Institutional Training Initiative
Certified in Patient Advocacy
Professional Patient Advocate Institute (PPAI)Jun 2016
Professional Managers Certification
Community College Of The Air Force
Honors & Awards
- Awarded to Paul KittleKeynote speaker for Leading Change for the Patient Experience Air Force Medical Operations Agency (AFMOA) Jul 2017 Opening speaker at the Leading Change for the Patient Experience conference hosted by AFMOA. Shared Patient and Family Advisory Coincil overview and facts driven data to medical leaders from San Antonio's medical community.
Volunteer Experience
Committee Member
Issued by Air Force Sergeants Association on Jan 2015
Associated with Paul KittleTop 3 Treasurer
Issued by Top 3 on Jan 2014
Associated with Paul Kittle
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