Gretchen Baum

Experience

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  New York Yacht Club

  Jan 2004 - Oct 2004

  Sailing Events and Marketing Coordinator

  Managed all NYYC yachting events, including the organization and running of regional and international sailing regattas and the introduction of the team racing program; developed and rolled out the newly developed event registration website. Cross-functional coordination and alignment across all departments, members, and event participants.

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  Newport Restoration Foundation

  Nov 2004 - Oct 2005

  Property Manager and Head Tour Facilitator

  Landlord for 75+ rental properties. Generated new property leases and lease renewals. Collaborated with the foundations Property Maintenance team, historic commissions and tenants to service 18th century residential properties and mansions. Implemented a modern scheduling system for museum tours. Marketing assistant for curated events.

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  Team One Newport

  Jan 2005 - Jan 2008

  Retail Sales & Inventory Manager, Marketing

  Quality control for warehouse, store, and event sales. Marketing for the Team One website, collegiate programs, and regatta and boat shows. Other roles include inventory management, product launches for established brands such as Puma and Slam. Helped expand the growth of sales by over 200%

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  Gigunda Group

  Jan 2008 - Jan 2009

  Marketing Team Member

  Marketing and events person at New England mountain resorts and Times Square New York promoting environmental companies. Hosted the Charmin and Duracell New Years Eve Campaign. Responsible for logistics, brand awareness and customer relations.

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  Starwood Hotels & Resorts Worldwide, Inc.

  Jan 2009 - Jan 2010

  Hotel Concierge Manager

  Setup, launched and established the Concierge Service Desk at the newly opened Westin Hotel. Catered to all guests needs ranging from travel itineraries, transportation, tours. sporting events, restaurant reservations, theatre shows, etc.

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  CM Property Management

  Mar 2009 - Aug 2012

  Real Estate consultant, project and construction manager. Ensured all properties were compliant with building regulations. Scheduled routine property maintenance. Responsible for renting and accounting of properties. Real Estate Developer and Property Manager for Brownstone renovations - Collaborated with Tenants and construction workers as the owner representative. Oversaw all property renovations from start to finish. Furnished and rented the new apartments.

  • Licensed Property Manager

    Mar 2010 - Aug 2012

  • Executive Real Estate Assistant

    Mar 2009 - Mar 2010
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  Century 21 Viewpoint Realty

  Jan 2010 - Jan 2012

  Real Estate Agent

  Maintained professional relationships between buyers and sellers. Sold and rented properties in the Jersey City area. Marketed properties on the company website and performed open houses. Responsibilities included accounts receivable and payable through leases and sales of properties.

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  US Sailing

  Sept 2012 - Jul 2013

  Grant Assistant and Training Coordinator for US Sailing

  Powerboat and Windsurfing Program manager. Scheduled US Sailing certified Instructor courses for the training programs. Provided course materials to students. Developed Marketing strategy from Google analytics. Kept accurate. records of both programs for Grant renewal.

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  Yachting Professional (onboard)

  Jul 2013 - Nov 2018

  S/Y Ticonderoga 72' Ketch Herreschoff - Summer Season: Catered and prepared food and beverage service for, crew, owner and guests. Provided navigation during regattas. Leveraged sailing & boat handling skills to teach teamwork, leadership and communication skills effectively to MBA students at the University of Denver. Conducted extraordinary customer service to VIP guests during the AMERICA'S CUP EVENTS representing the Ritz Carlton Property development in Bermuda. Managed sailing yacht activities, inventory, and services during this event. Held responsibility for accounts payable, crew, guests, and vessel safety. Managed 2 sailing/racing programs across New England, the Caribbean, and Europe. Responsible for daily operations including concierge services, provisioning, cooking, cleaning, and transporting yacht to different locations. Race crew, navigator, and tactician for super yacht regattas as well as private yacht chef and first mate.

  • Yacht Chef and Race Navigator

    May 2018 - Nov 2018

  • Health Related Sabbatical

    Nov 2017 - Apr 2018

  • Adjunct Professor as Sailing Captain for MBA Leadership Program

    Oct 2017 - Oct 2017

  • Owners Representative at the America's Cup for The Manhattan Yacht Club and The Ritz-Carlton Resort

    May 2017 - Sept 2017

  • Fleet & Program Manager

    Jul 2013 - Apr 2017
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  Team One Newport

  Oct 2017 - Oct 2023

  Events Sales Specialist

  Leading retail sales at special events ranging from preeminent boat shows, sailing regattas and prestigious events such as the Volvo Ocean Race and Block Island Race Week.

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  Newport Public Schools

  Nov 2018 - Sept 2019

  Hospitality and Culinary Instructor

  Mentored high school students in the culinary and hospitality industry. Taught them menu creation and execution, demonstrating culinary skills, kitchen management, the history of international cuisines, and event catering. Education Leader for high school students' national baking and food service competition. Active career counselor. Introduced hospitality opportunities within the Yachting Industry.

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  S/Y WILD THING 70' Little Harbor

  Oct 2019 - Sept 2020

  Yachting Professional: Chef and 1st Mate

  Provided meal service for crew, owners, and guests. Assisted captain with sailing and yacht maintenance.

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  Mama Leone

  Jan 2020 - Jan 2022

  Licensed Assistant Manager & Marketing

  Assistant Manager of a 60-seat Italian Restaurant with large catering and delivery. Increased catering sales for local college events. Ensured employee retention. Responsible for scheduling and training employees. Creating a strong emphasis on customer service. Performed daily routine activities: Implemented marketing strategy for new company website, accounting, sales, food service, and restaurant cleanliness.

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  Reef Mills Tropical Foods

  Mar 2020 - now

  Founder and CEO

  Development of a healthy, organic, non-allergic, tropical food product range with no preservatives.This venture emerged during the pandemic, infused with my background in hospitality, catering, and retail.

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  KVH Industries, Inc.

  Feb 2023 - Jul 2023

  Field Service Coordinator

  Responsibilities ranged coordination of new maritime technology installations globally from account management including onboarding new customers. Projects ranged from commercial to private vessels in the US, Asia and Europe.

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  Newport Folk Festival

  Jul 2023 - Aug 2023

  Event Specialist

  Logistics for VIP musicians, guests and staff transportation and parking.

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  Audrain Automobile Museum

  Oct 2023 - Oct 2023

  Hospitality Events Specialist

  Food and Beverage for the Audrain Concours events.