Barbara Burrelli

Experience

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  My Tour Tuscany Experts

  Mar 2016 - Jul 2016

  Tour leader

  Tours in Tuscany in English, Spanish, Portuguese and French, and language assistance in Portuguese and French

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  Hotel Axial

  Aug 2016 - Feb 2017

  Receptionist

  Check-in and check-out, booking management, cash management, correspondence with customers, tourist information and sale of itineraries and tours.

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  Hertz

  Apr 2017 - Jun 2017

  Customer Service Representative

  Customer assistance in English, Spanish, Portuguese and French with car rental activities

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  ACCORD Innovative Tourist Solutions

  Jun 2017 - Oct 2017

  Booking agent

  Booking museums and tours in Florence in Tuscany, bookings management, customer care in English,Spanish and Portuguese

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  Ottavio Viaggi

  Mar 2018 - Feb 2020

  Travel Agent

  Organization of trips and tours in Italy and Europe, hotel bookings, holiday and tourist packages, airline, cruise and railway ticketing, collaboration withTour Operators

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  JacTravel

  Feb 2020 - Jul 2020

  Client Relationship Executive

  Organization of tours in Uk and Europe, group hotel reservations, customer service in Spanish and English

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  NewAge, Inc.

  Sept 2020 - Apr 2022

  Compliance Specialist for Europe & Israel.-Monitoring of compliance rules on social medias and websites to ensure compliance with company policies and procedures-Application of compliance internal rules for all European queries-Admin/customer service tasks, change of countries/markets/sponsors and other required similar tasks-Responsable for assisting all European clients about compliance issues-Understand and explain company policies and procedures applicable to Representatives and the compliance training manual. Show less

  • Junior Compliance Specialist

    Jul 2021 - Apr 2022

  • Partner Support Representative

    Sept 2020 - Jun 2021
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  Marine Stewardship Council (MSC)

  Apr 2022 - now

  Label Licensing Officer

  Label Licencing Officer for Southern Europe, Adriatic and Latam, including Brazil-Compliance/regulatory for my regions-Product approvals, use of the logo in products,marketing/promotional material etc-Invoices, turnover declaration and admin tasks-Communication and customer service with partners and stakeholders-Giving excellent customer service to partners and clients-Building relationships with partners and colleagues, and cooperate together in the respect of ecolabel guidelines Show less