Experience

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  Gmr marketing

  Jan 2005 - Jan 2006

  Lead brand ambassador

  My responsibilities included conducting research and surveys. I also monitored inventory and prepared logs and documentation along with updating portable computer software and developing relationships with many venues and interacted with highly diverse constituency.

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  Casa

  Jan 2006 - Jun 2006

  Advocacy coordinator

  My responsibilities included recruiting and training volunteers and staff. I also supported processing of payables and receivables along with planning and securing broadcast advertising for the program. In addition I organized training events and coordinate food donations. My additional responsibilities were...• Home visits to assess client status• Accompany clients to court hearings and other events. • Serve as advocate for abused and neglected children • Assisted with training class for 30 volunteers. Show less

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  Atlanta bead market

  Oct 2006 - Dec 2007

  Customer service representative & bookkeeper

  My responsibilities included creating materials for trade shows, manned booths, sold products while planning and coordinating events. I also handled billing, invoicing, purchase orders, inventory verification, managed daily account receivables and balanced profit/loss statements.

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  Bsk academy

  Jan 2008 - Jan 2009

  Esl teacher trainer and esl teacher

  My responsibilities included training local Chinese English teachers in new curriculum and teaching methods for ESL lessons. I also introduced common mistakes found in learning the English language and implement strategies to correct these mistakes. I was able to demonstrate Western education approaches to bring new ideas to their own classrooms.

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  Elite academy

  Jan 2009 - Aug 2012

  Assistant director

  My responsibilities included selecting office vendors and supervise purchasing processes. In addition I organized employee’s daily schedules and tour potential parents and children. I also coordinated preparations for NAEYC accreditation. My additional responsibilities...• Filing and data entry. • Balance, implement, and manage billing, payroll, with Quickbooks account. • Maintain employee database records.• Internet research, word processing, and software configuration and management. • Creating nutritional food menus and arranging fundraisers and field-trips. Show less

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  Personal child care

  Aug 2012 - Feb 2014

  Professional nanny

  My responsibilities included the care for 3 children, ages- 6 weeks, 1 year, and 2 years along with daily cooking, feeding, and scheduling. I provided social and emotional support along with monitoring physical development and learning process. I also provided...• Guide appropriate physical and educational activities. • Book medical appointments.• Find and buy weekly necessities.• Assist with all household tasks. • Engage in physical therapy sessions and assessments. • Make daily trips to museums, parks, and scheduled group classes. Show less

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  Duncan creek academy

  Feb 2014 - May 2015

  Assistant director

  My responsibilities include ordering and recommending instructional materials and teaching aids designed to stimulate learning. In addition, I enlighten parents about facility activities, policies, and enrollment procedures. I also monitored facility activities and ensured compliance to state and local regulations. My additional responsibilities include...• Filing and data entry. • Prepare facility budget and submit for approval. • Managing accounts, billing and payroll.• Provide training to teachers on Georgia Early Learning and Development Standards. • Manage Georgia’s Quality Rated application process and classroom preparation. • Internet research, word processing, and software configuration and management. Show less

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  Gfg management, llc (global franchise group)

  May 2015 - Sept 2016

  Office manager/executive assistant to the ceo

  Executive Assistant to CEO•Management of schedules and travel arrangements for CEO•Prepare, gather and proof briefing materials, reports and agendas for all executive-level meetings •Distribute company announcements, book conference rooms and coordinate catering for all meetings•Create expense reports, budgets and filing systems•Coordinate, prepare and deliver donations and food orders for CEO’s contributions to charity events •Maintain strict confidentiality with sensitive information, financial documents, records and personal mattersOffice Manager •Negotiate contracts with vendors for office supplies, equipment and promotional items within department budget•Order and maintain all office supplies, break room supplies and items needed for upcoming projects and events•Review company contracts eliminating unnecessary expenses, merging accounting and renewing services at lower rates •Update company's customer relationship management system and create reports as needed•Manage FedEx and UPS accounts and organize incoming and outgoing mail•Answer incoming calls to handle and redirect customer queries •Program and maintain office key fob access for all employees•Report all office requests for service and repair through property management work order forum Show less

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  Microsoft

  Feb 2017 - now

  Azure customer success manager

  Microsoft is empowering every person and every organization on the planet to do more and achieve more. My role is to connect you with the right Azure resources at the right time to ensure you’re getting the most out of your Azure investment."Our sense of purpose lies in our customers’ success." - Satya Nadella, Microsoft CEO

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  N3

  Feb 2017 - now

  Microsoft azure business development representative

  N3 is a proven, global sales execution and demand generation services firm. We work with technology, software and manufacturing companies to identify opportunities to generate revenue, help accelerate them through the pipeline and inform marketing and sales strategies with insights from customers. N3 designs and executes large-scale, outsourced sales and marketing campaigns leveraging digital marketing, tele-based sales and custom analytics. We ensure results for domestic and global campaigns with our performance-based approach. Founded in 2004, N3 is headquartered in Atlanta, GA, and has offices in Bellevue, WA, Fargo, ND, London, Dublin, Costa Rica and Singapore. Show less

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  Accenture

  Aug 2018 - now

  As a global sales and marketing firm, N3 is dedicated to working with software and technology solutions providers and their partners. Our clients range from start-ups to global enterprises like Microsoft, Hitachi, Cisco, Uber Eats, and countless more. My responsibilities as Program Manager include:• Serve as primary point of contact for clients and provide reporting, leads and updates on projects• Manage the recruitment, on-boarding, and training of sales agents across six office locations• Day-to-day results of each agent – includes the provisioning of workloads, approval of results, as well as approval of timekeeping• Track and push individual and team sales pipelines• Work with customers to develop high-impact, effective call guides, email templates, and marketing collateral to support sales campaigns• Nurture client relationship with the goal of project renewal or expansion Show less

  • Service Delivery Ops Specialist, Microsoft Customer Success

    Apr 2022 - now

  • Program Manager

    Aug 2018 - now