Matt Haeger

Experience

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  US Army

  Aug 2001 - Sept 2005

  Sergeant

  Senior Scout Sniper and Team Leader for the 1st Battalion 32nd Infantry RegimentReconnaissance Platoon, I was responsible for the accountability and maintenance of sensitiveweapons and equipment for my team. Charged with mission planning, tactically executingoperations, training, welfare, and operational readiness of my team members.Operating deep inside insurgent controlled areas, my team was responsible for conductingroute and area reconnaissance operations, sniper surveillance, and over watch for battalionraids. We were directly accredited with the successful completion of over two-hundred combatmissions in support of Operation Iraqi Freedom. Show less

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  U.S. Department of State

  Sept 2007 - Aug 2009

  Protective Security Specialist, Aviation Wing

  United States Embassy, Diplomatic Security. Aviation Mobile Security Specialist proving air assets in support of teams on the ground. Provided safe transport for high-level U.S. diplomats conducting business in and around the greater Baghdad and southern regions in Iraq.

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  U.S. Department of State

  Aug 2010 - Mar 2011

  Protective Security Specialist

  United States Embassy, Diplomatic Mobile Security. Primarily worked on the team's Advance element, operating in a low-profile posture to obtain Tactical Site Security reports in support of U.S. diplomatic personnel missions.

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  Seasport Divers

  Mar 2011 - Mar 2015

  Instructor, PADI Master Scuba Diver Trainer

  PADI Master Scuba Diver Trainer (MSDT# 292215) Instructed courses up through Divemaster level, and a list of specialty courses to include EFR Instructor and Enriched Air Blending. Organized and lead 2-tank boat charters with up to 18 certified divers and/or students.

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  Global Algae Innovations, Inc.

  Mar 2015 - Jul 2016

  Technician

  Performed technician‐level workflow activities, supporting facility modifications, light fabrication and assembly, equipment installation, daily farming operations, laboratory equipment operation and maintenance, and assisting with experimental data collection. In the lab I ran numerous experiments working with a robotics system, spectrophotometers, inoculum systems, microscopy, and gravimetric analysis.

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  Propertybase

  Jan 2020 - Feb 2022

  MLS Coordinator / Media Manager

  Developed an on-boarding process to connect 200+ Multiple Listing Services (MLS) to customers CRM product. Oversee compliance and reporting to remain in good standing with MLS.Automate Zendesk customer service tickets from orders placed within Salesforce for centralized tracking and email macros.Create and edit self-guided and video library to enable clients to educate themselves on tasks and set up.

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  Eldora

  Feb 2022 - now

  IT Support Specialist

  * Provide troubleshooting support to end-users (staff) and guest facing systems* Install, configure, and upgrade computers, servers, network equipment and telephones* Provide infrastructure support including network cabling* Recommend and perform actions to correct software and/or system/network problems* Support, install and maintain Race timing equipment for day time and evening races* Document and update existing documentation for IT procedures and installations* Assist in maintaining RTP/Square Point of Sale and ticket scanning systems* Install, update and maintain RFID Axess gates for mountain access. Show less