Rossines Estrella Carrasco

Experience

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  AMC Theatres

  Apr 2017 - Dec 2019

  Crew Leader

  • Increased productivity among team members by setting clear goals and overseeing all tasks among crew members are being completed efficiently. • Ensured guest satisfaction at all times by resolving guest questions, concerns, and issues that may have been presented. • Aided in workplace onboarding by training and supporting new crew members in each job role within the team. • Assisted in in-house needs such as processing inventory, stockroom organization, and marketing tasks to ensure the building was prepared for day-to-day operations. Show less

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  Gwinnett County Public Schools

  Jul 2019 - Oct 2019

  Front Desk Receptionist

  • Performed clerical duties for an office consisting of in-house employees all responsible for eight Gwinnett County Public schools. • Demonstrated proficiencies in telephone duties by managing phone lines and facilitating over 20+ calls a day with administrators, parents, and staff bus drivers.• Ensured proper communication between staff and parents by acting as a liaison between the two and accurately documenting all calls.

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  JPMorganChase

  Jan 2020 - Jan 2023

  Associate Banker

  • Ensured financial transactions were completed accurately and efficiently by complying with all policies, procedures, and regulatory and banking requirements. • Increased customer use of technology self-service options by educating clients on all available tools and resources available to complete their banking needs at any time. • Provided in depth-knowledge to clients by learning Chase products, services, and procedures to better assist them in their banking needs. • Decreased wait times dramatically by communicating with my team members and setting accurate expectations with clients. Show less

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  ScribeAmerica

  Sept 2022 - Jan 2023

  Medical Scribe
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  OrthoAtlanta

  Jan 2023 - now

  Medical Assistant