Experience

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  Nidux

  Jan 2011 - Jun 2016

  Marketing services - project director

  Achievements: Develop and position the first e-commerce platform online tool in Costa Rica for products and services. As a Project Manager of digital advertising and Technology. Tools & Platforms: Microsoft Office programs , CRM, Wordpress

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  Bcd travel

  Jul 2016 - Apr 2022

  Technology services - project implementations and product specialist

  Achievements: My project management tracking method was adopted by my entire department, to better control all active projects, their task and all goals and milestones.Tools & Platforms: Microsoft Office programs, GDS (Sabre, Apollo, Galileo), Jira, Conferma PayOnline

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  Accenture

  Apr 2022 - now

  Consultant services – bus & technology deliver associate

  Implement Workfront cloud-based solutions for delivery clients. Analyze & recognize client´s needs and how to customize the platform to fulfill those needs. Use business process design concepts and principles to create Workfront's workflow solutions for delivery clients. Create Business Process documentation. Client-facing support as Workfront's technical point of contact. Communicate with stakeholders of varying levels. Participate client meetings, provide demos, and give training sessions to clients and users. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team´s overall test objectives. 1-2 years of experience, experience in process design or documentation is desired. Advanced English written and spoken. Great communication and customer service skills. Previous experience as a QA Analyst or any detail-oriented tasks. Experience with Cloud-based solutions. Show less

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  Accenture

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  Bus & technology delivery associate