Erin Renfro

Experience

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  Karenty Inc.

  Jun 2000 - Apr 2004

  Administrative Assistant

  Small scale children's design and goods company. - Customer service and accounting assistant- Order life-cycle administrative work; processing, packaging, shipping and invoicing

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  Piatti Restaurant

  Apr 2004 - Aug 2012

  Manager, Supervisor & Bartender

  Piatti is an Italian-inspired culinary co-op with an emphasis on local farms and producers. Combining rustic, flavorful cuisine with simple with the ideal atmosphere for hosting your private events along with casual dining. • Perform regular managerial duties including opening, closing & directing front of house restaurant operations and HR duties• Inventory & Purchasing of Beer/Wine/Liquor• Perform & oversee bar operations, organization, maintenance & improvements Extensive customer service including wine presentation, cocktail & promotions development• Training of new employees in all aspects of FOH procedures Show less

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  Shooby Doo Catering

  Jun 2004 - Aug 2012

  Catering Team Member

  Award-winning catering service serving events in private homes and venues praised for exceptional food and service. - Organize set-up and break-down of events- Provide consultation around sequence and proportion of catering dishes- Bar tend and serve as needed

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  The Beach House At Pleasant Beach Village

  Aug 2012 - Apr 2014

  Restaurant Consultant & Director of Food and Beverage Operations

  My far-reaching expertise and experience in restaurant, food service andhospitality brought this passion project to me. I focused on establishing excellence in operations and service while upholding outstanding culinary standards. As a management and consultant professional, I was asked to design and create The Beach House at Pleasant Beach from the blueprints to its first year in operation. Our kitchen served the event space The Manor House, an events space on our property. My role evolved throughout this process and included: -Designing bar and floor plans, menu development; cocktail, wine and beer programs-Implementation of all restaurant systems; hiring, training, scheduling, ordering, inventory, standards, coaching and operations- Managed our facility building project and coordinated contractors, permits, and all inspections- Event management and promotion coordination for restaurant event functions- Operations management of catering for The Manor House events- All accounts payable; QuickBooks, Payroll, Account ManagementBainbridge Commerce 2013 Medium-Sized Business of the Year - The Beach House at Pleasant Beach"Bainbridge Island’s new gem of a restaurant on the south end. One of the anchor businesses of the new Pleasant Beach Village, the Beach House offers a warm, cozy and friendly place for family and friends to gather in Lynwood Center.Open less than a year, they have already garnered rave reviews for fine food and excellent service and have amassed a loyal following. Hosts Erin Renfro and Chef Dan Miller are excited to be on Bainbridge and look forward to serving the community for many years to come." Show less

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  True Fabrications

  Nov 2014 - Mar 2015

  Finance Team

  True Fabrications is the leader in Wholesale Wine Accessories priced for excellent quality and exception product design. - Hired to take on the finance backlog created due to rapid growth- Assisted with the teams transition to large scale accounting software

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  Metropolitan Market

  Mar 2015 - Oct 2016

  Bakery & Coffee Team Member, Market Deli Lead

  • All aspects of leading a high volume market deli, coffee shop and bakery; product management, food safety, quality control, work safety, merchandising, sales generation, gross margins, labor and general expense control, customer service, profitability within the department• Education of team members and customers in areas of product selection, recipe ideas and meal solutions• Cashiering, execute weekly product ordering, merchandise• Hired to take on the rapid growth of high volume bakery and coffee shop Show less

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  Via Tribunali

  Oct 2016 - Mar 2017

  Server, Bartender

  Via Tribunali offers creative, wood-fired Neapolitan pizzas & other Italian eats offered in a rustic-chic space.• Deliver exceptional customer service while running the whole FOH independently.• Wine parings from our only Italian, extensive wine menu• Plan and execute private parties in our private dining room

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  Shooby Doo Catering

  Apr 2017 - Aug 2018

  Catering Sales Director

  - Direct all activities of the sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of sales/revenues- Develop and maintain relationships with key clients in order to produce groups and convention business, to include food and beverage sales, catering/banquet services.- Develop and manage the departmental budget and monitor sales activities and performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections- Develop tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs- Ensure the execution of Sales and Marketing plans- Develops and maintains good relationships with officials and representatives of local community groups and companies- Assists Head Chef in the development and update of the business plan to include input on sales goals and plans that support the overall business and sales strategies of the company- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.- Soliciting new accounts to meet and exceed revenue goals.Prospect for new clients which will include setting up appointments, tastings and follow-up communications- Support sales team in achieving outside sales goals and assist with client site visits- Attend outside networking functions such as luncheons, chamber events, or other community/business based networking events- Use creativity and initiative to explore new ways to increase revenue- Respond to all sales inquiries and voice mails by next scheduled business day Show less

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  Feedme Hospitality Restaurant Group

  Sept 2019 - Mar 2020

  Human Resources Operations Manager

  • Provided leadership to the staff with training, development, and working "hands-on"• Ensured that standards of quality were met and exceeded• Ensure the operations costs were managed effectively• Performed benefits administration, renewal and open enrollment• Streamlined HR functions across organization with particular attention to employee retention and engagement• Recommended new policies, approaches and procedures – implement across departments• Maintained compliance with federal, state and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance for offices• Partnered with owners to understand and execute HR strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning• Collected and verified employee and timekeeping data• Computed wages, deductions, commissions, benefits• Reviewing computed wages to ensure accuracy• Issued and distributed paychecks• Maintained payroll information for promotions, transfers, terminations, and new hires Show less

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  Renfro Household

  Mar 2020 - now

  • Stay-at-Home Mom

    Mar 2020 - now

  • Stay-at-Home Mom

    Mar 2020 - now