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Sadab Bin Abser

Sadab Bin Abser

Inbound Operator

Followers of Sadab Bin Abser150 followers
location of Sadab Bin AbserRiyadh, Saudi Arabia

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  • Timeline

  • About me

    IT Helpdesk/Technical Support/IT Support Specialist

  • Education

    • East Delta University

      -
      Bachelor's degree Business Administration and Management, General 3.56

    • BSB - Cambrian Education Group

      -
      Higher Secondary Certificate Science 4.74

    • Alison

      -
      Diploma Information Technology

    • Chittagong Ideal High School

      -
      Secondary School Certificate Science 5.00

    • Bangladesh Technical Education Board

      2023 - 2023
      Higher National Diploma Computer Science and ICT A+

  • Experience

    • Jollychic

      Mar 2016 - Jan 2017
      Inbound Operator

    • Noon

      Feb 2017 - Sept 2019
      Logistics Associate

      "Responsible for coordinating and overseeing daily operations, including receiving, storage, and distribution of goods, while ensuring safety, efficiency, and adherence to company policies and procedures."

    • Zakat, Tax and Customs Authority

      Oct 2019 - Nov 2023
      Information Technology Help Desk

      "Provided technical support to customers by diagnosing and resolving software and hardware issues, delivering solutions promptly to ensure optimal functionality and customer satisfaction."

    • PRAN-RFL Group

      Dec 2023 - Mar 2024
      Help Desk

      "Delivered efficient and effective help desk support to users, troubleshooting technical issues, and providing timely resolutions to ensure minimal disruption to workflow and optimal user productivity."

    • Esports World Cup Foundation

      Jul 2024 - Oct 2024
      IT Technical Support

      Ensure seamless gaming experiences by managing network infrastructure, troubleshooting hardware and software issues, setting up and maintaining gaming equipment, providing technical assistance to players and staff, and ensuring cybersecurity measures are in place to protect sensitive data and prevent disruptions.

    • YUMA Logistics Services Company

      Oct 2024 - now
      Fleet Supervisor

  • Licenses & Certifications

    • Basics of Network Engineering

      Alison
      Dec 2023

    • Fortinet Certified Associate in Cybersecurity

      Fortinet
      Dec 2023
      View certificate certificate

    • Fortinet Certified Fundamentals in Cybersecurity

      Fortinet
      Dec 2023
      View certificate certificate

    • Computer Hardware Basics

      Cisco
      Dec 2023
      View certificate certificate

    • Technical support

      Zakat, Tax and Customs Authority
      Mar 2019