Rodrigo Vilela

Rodrigo Vilela

Followers of Rodrigo Vilela687 followers
location of Rodrigo VilelaLisbon, Lisbon, Portugal

Connect with Rodrigo Vilela to Send Message

Connect

Connect with Rodrigo Vilela to Send Message

Connect
  • Timeline

  • About me

    Continuous Improvement | CX Digital Transformation | Lean & Six Sigma | BPO Operations

  • Education

    • Instituto Politécnico de Portalegre

      -
  • Experience

    • Foundever

      Feb 2005 - now

      - Disseminate the continuous improvement culture inside organization- Working closely with the Operations and Support Teams to embed Operational Excellence- Provide training (CI basics/Lean basics/Action Planning/Coaching) to the Team- Implementation and control of Quality Monitoring Master Plans, supporting and improving Quality monitoring programs - Support the Team in identifying opportunities and running Continuous Improvement projects to improve the Business and the Operations (Action plans, Bridge Plans and Glide Paths)- Point of contact of internal and external audits planning & management and provide the focus, direction, and control Show less

      • Continuous Improvement Coordinator

        Sept 2021 - now
      • Process Improvement Program Manager

        Jun 2017 - Sept 2021
      • Mentoring & Team Management

        Dec 2012 - Jun 2017
      • Technical Advisor & Product Specialist

        Feb 2005 - Nov 2012
  • Licenses & Certifications

    • Storytelling to Influence Leadership and Decision Makers

      LinkedIn
      Feb 2025
      View certificate certificate
    • Building Business Relationships

      LinkedIn
      Feb 2025
      View certificate certificate
    • Lean Six Sigma Green Belt Certification

      Six Sigma Global Institute
      Jun 2020
    • The Science of Selling: Proven Strategies to Close the Deal

      LinkedIn
      Feb 2025
      View certificate certificate