Shashank Parashar

Experience

• 

  South Indian Bank

  Sept 2017 - now

  As a Back Office Analyst, I play a vital role in supporting the bank's operations by ensuring the accuracy, efficiency, and compliance of various back-office processes and functions.Key Responsibilities:Transaction Processing: Handling the processing and reconciliation of financial transactions, including deposits, withdrawals, transfers, and payments, to ensure timely and accurate recording of transactions and adherence to regulatory requirements.Data Analysis: Analyzing large volumes of financial data to identify trends, anomalies, and discrepancies, and providing insights and recommendations to management for process improvements and risk mitigation strategies.Risk Management: Conducting risk assessments and monitoring for fraudulent activities, money laundering, and other financial crimes, to safeguard the bank's assets and reputation and ensure compliance with regulatory requirements.Recordkeeping and Documentation: Maintaining accurate and up-to-date records and documentation of financial transactions, customer accounts, and regulatory compliance activities, to facilitate audits, inquiries, and regulatory reporting.Fund Position Management: Monitoring the bank's investment portfolio, including equities, bonds, mutual funds, and other financial instruments, to assess performance, identify opportunities, and make strategic decisions to maximize returns and minimize risk.Non-Fund Position Management: Managing the bank's non-fund positions, such as foreign exchange, derivatives, and structured products, by analyzing market trends, monitoring exposure limits, and implementing hedging strategies to mitigate risks and optimize profitability.Portfolio Analysis: Conducting in-depth analysis of investment portfolios, including performance attribution, risk assessment, and scenario analysis, to provide insights and recommendations to senior management for portfolio optimization and asset allocation decisions. Show less As a Branch Operations Manager, I lead a dedicated team of 8-10 individuals, overseeing all aspects of branch operations to ensure the delivery of exceptional service and support to our valued customers.Key Responsibilities:Team Leadership: Providing effective leadership and guidance to a team of 8-10 branch staff members, including tellers, customer service representatives, and administrative personnel, to foster a culture of teamwork, accountability, and continuous improvement.Operational Excellence: Overseeing the day-to-day operations of the branch, including cash management, transaction processing, account management, and compliance activities, to maintain operational efficiency and regulatory compliance.Customer Service: Setting and maintaining high standards for customer service delivery, ensuring that all customer inquiries, concerns, and requests are addressed promptly and professionally to enhance customer satisfaction and loyalty.Staff Development: Investing in the professional development and growth of team members through coaching, training, and performance management initiatives, to empower them to achieve their full potential and excel in their roles.Relationship Management: Building and nurturing strong relationships with customers, local businesses, and community organizations to promote the bank's products and services, identify opportunities for business growth, and enhance the bank's reputation and presence in the community. Show less As a Trade Finance Operations Specialist, I am entrusted with the critical responsibility of managing trade finance transactions and ensuring the smooth execution of international trade operations for our valued clients.Key Responsibilities:Letter of Credit Processing: Expertly handling the processing and documentation of letters of credit (LCs), including issuance, amendments, and payments, in accordance with international trade regulations and banking standards.Documentary Collections: Facilitating documentary collections, including import and export collections, by liaising with correspondent banks, verifying shipping documents, and ensuring timely settlement of funds to mitigate risks for both buyers and sellers.Trade Financing Solutions: Collaborating with relationship managers and clients to structure trade financing solutions tailored to their specific needs, such as export financing, import financing, and trade credit insurance, to support their international trade activities.Compliance and Risk Management: Ensuring strict compliance with regulatory requirements, including International Chamber of Commerce (ICC) rules, Uniform Customs and Practice for Documentary Credits (UCP 600), and Anti-Money Laundering (AML) regulations, to mitigate financial and reputational risks associated with trade finance transactions.Customer Relationship Management: Building and maintaining strong relationships with clients, trade partners, and internal stakeholders to effectively address inquiries, resolve issues, and provide proactive support throughout the trade finance process. Show less I have had the privilege of being the first point of contact for our valued customers, providing them with exceptional service and support in their financial endeavors. In this role, I am responsible for a wide range of tasks aimed at ensuring smooth banking operations and delivering a seamless customer experience.Key Responsibilities:Customer Service Excellence: Greeting customers with a warm welcome and assisting them with their banking needs, whether it's processing transactions, answering inquiries, or providing information on our products and services.Transaction Processing: Handling cash transactions accurately and efficiently, including deposits, withdrawals, and check cashing, while adhering to strict security protocols and regulatory guidelines.Account Management: Assisting customers with account openings, closings, and maintenance tasks, such as updating personal information and ordering checks, to ensure their financial needs are met effectively.Administrative Support: Performing various administrative duties, including data entry, filing, and document management, to support the smooth functioning of the branch operations.Compliance and Risk Management: Ensuring compliance with all banking regulations and internal policies, particularly in relation to anti-money laundering (AML) and know your customer (KYC) procedures, to safeguard the interests of the bank and its customers. 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  • Manager

    Apr 2024 - now

  • Back Office Analyst

    Apr 2022 - now

  • Branch Operations Manager

    Apr 2021 - Mar 2022

  • Assistant Manager - Trade Finance Operations

    Oct 2020 - Apr 2021

  • Customer Service Representative

    Sept 2017 - Oct 2020