Daniel Mfarinya, CISA

Experience

• 

  Suncrest Chickens

  Dec 2010 - Apr 2012

  IT Student Administrator

  • General repair and maintenance of IT equipment• Server and Software administration• Maintaining and upgrading the network, ensuring all users are always connect.• Carrying out daily backups of all critical systems• Investigating, diagnosing and solving computer software and hardware faults;• System administration of Syspro (core system) and Winweigh, providing user training and support

• 

  Untu Microfinance

  Sept 2014 - Mar 2020

  • Network Management – Network Support for all users, ensure 100% network uptime/availability, Network Configuration – for new and existing infrastructure, Network Upgrades , Install new network hardware and perform server upgrades, Perform network tests to ensure that network is secure, from external and internal threats, Designing and documenting the network• Hardware management - Making sure all hardware on the network is performing well, Resolve hardware problems either internally or externally, Install and configure all hardware devices• Daily disaster recovery - back up network configurations periodically and ensure all branches have backup links and are working.• Helpdesk - Receive queries and problems from users, Seek a suitable solution after analysis of problem, either escalate to supplier or fix the problem• Reporting - IT weekly network report. (Network uptime, and Security report). Show less

  • ICT Officer

    Dec 2016 - Mar 2020

  • Back Office

    Sept 2014 - Dec 2016
• 

  Ndoro Microfinance Bank

  Mar 2020 - Apr 2023

  Information Technology Specialist - Network Infrastructure and Cyber Security

  • Subject Matter Expert (SME) on Network Infrastructure & Cyber Security.• Implementation and maintenance of the Network Infrastructure for the Bank• Network Security Management, Monitoring and Administration• Administer and manage servers and Data centre infrastructure - for both Production and DRP• Championing and educating the organisation about the latest security strategies and technologies. • Monitoring of the network infrastructure to ensure quality of service for Network to Zimswitch, DRP and Internet access to other IT Systems Uptimes.• Implementation and management of the Business Continuity Plan (BCP) & ICT Disaster Recovery operations• Training of users on the business information systems, technologies and security awareness• Management & Tracking of ICT related CAPEX and OPEX• Technical Systems Support & Administration. Provision of advice, support and assistance across a broad range of technologies and ICT platforms• ICT Project Management• Manage and track ICT Assets Show less

• 

  Doddle Learn

  Feb 2022 - Jun 2022

  Technical Editor
• 

  Innbucks Microbank Limited

  Apr 2023 - now

  Infrastructure Manager

  • Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfaction • Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations • Ensure system performance and SLA's are met • Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands • Implement IT continuous improvement programs • Lead IT asset management team to ensure assets full lifetime cycle value is achieved • Manage strategic relationships with key IT product and service providers • Provide in depth technical expertise for both tactical and operational initiatives • Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications • Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects • Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness • Analyse and predict trends and develop long range plans designed to maintain cost effectiveness • Participate in IT strategy planning activities • Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness • Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks • Work closely with project team members line managers for time allocation and prioritisation • Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs • Participate in the budget process Show less