Mariah Williams

Experience

• 

  Starbucks

  Dec 2019 - now

  Extract data from various databases; perform exploratory data analysis, cleanse, massage, and aggregate data · Build predictive models and complex descriptive analytics · Document complex processes; develop flowcharts and narratives, develop process maps · Participate in discussions with business partners to consult and clarify define business questions · Create impactful visual representations of analytic insights and concise summaries of methodology geared to audience needs; present selected portions to stakeholders · Provide analytic support (business requirements, code documentation, data analysis, user acceptance testing, etc.) to IT to drive outcomes of technical implementations · Contribute analytic insights and recommendations to project proposals · Promote and advocate for value of analytics and data among peers · Mentor new analysts in databases, tools, access, data prep techniques Show less As a procurement analyst on the Procurement Desk: I will support internal customers from Sourcing, Planning, and other Business Units in their Contract activities. This support spans a global scale: North America, EMEA, CAP, and LATAM. Achieve Results: Develop fluency in several systems (including Oracle, Ariba, the Core Data Portal, and Zendesk), supporting the Procurement Desk’s data administrators in multiple workstreams. Live our Mission & Values: Embrace a growth mindset and actively support the Procurement Desk leadership in sustaining a culture of growth, innovation, and adding value to customers and shareholders. Help Others Succeed: Manage and act as a key contributor in projects that support strategic goals and priorities of the Procurement Desk, focused on Contract activities. Practice leadership by modeling any or all the above for Procurement Desk partners Show less • Swiftly onboarded onto Supply Chain Automated Ordering project becoming SME in representative for crossfunctionalconnects and presenting project status to other business partners• Employed my experience as a retail partner by generating impactful dashboard concepts that identifyalgorithm opportunities to help support store partners• Utilized Python and GitHub to create and publish 5 metrics a week by manipulating Python logging statementsto streamline metrics collection and built visualizations for more than 20 unique metrics using Splunk, with theimpact of increasing visibility into AO performance and decreasing time on computation and troubleshooting• Wrote technical documentation on metrics project to aid in creation of new metrics and share with crossfunctionalteams Show less •Coach and lead partner development of 15 employees to increase team skills and efficiency by creating personalized goals, plans, and having consistent conversations about individuals progress and goals•Solely responsible for store performance and team during shifts, managing on average 40 customers and cash flows of $400 per half hour period, as well as up to 6 partners at once during peak times•Prioritize, organize, and lead team to complete tasks that vary in involvement and time needed to complete Show less •Regularly delegates tasks and leads team to achieve sales and drive through goals by effectively communicating to fix bottlenecks in processes, consistently increasing our customer connection score•Increased customer satisfaction and enhanced customer experience to become #1 in customer connections score in our district by regularly engaging customers, remembering customers' names and orders, and ensuring product quality•Adapts to continuous changes in standards and protocols of operations, amplified by COVID-19; team has taken this initial strain and turned it into an opportunity to communicate, grow, and become stronger because of it•Excel in a fast-paced, high-demand environment, shown by our team of 26 partners servicing an average of 900 customers per day, with overall store profits being higher than anticipated despite COVID-19•Ability to multitask shown by responsibility for a wide variety of roles, including a position that takes and sets up orders, prepares food, and checks for beverage quality Show less

  • International Transportation Analyst

    Aug 2024 - now

  • Global Customs Data Analyst

    Sept 2023 - Aug 2024

  • Procurement Analyst

    Mar 2023 - Sept 2023

  • Project Specialist

    Aug 2022 - Feb 2023

  • Shift Supervisor

    Jul 2021 - Aug 2022

  • Barista

    Dec 2019 - Jul 2021